Full-Time
Senior Operations Associate
Basic Capital
11-50 employees
Leverage-based retirement investment platform
Compensation Overview
$90k - $130k/yr
New York, NY, USA
In Person
Five days in-office per week required at the Tribeca, New York City office.
 Customer Experience & Support (2) |
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- Proven customer success or account management experience owning a book of clients, ideally in fintech, benefits, or retirement.
- Experience turning high-touch, manual client work into repeatable, scalable programs.
- Ability to use artificial intelligence, automation, and tooling to scale impact rather than adding headcount.
- Working knowledge of 401(k) administration and the needs of administrators and participants, or the ability to ramp quickly.
- A track record of driving engagement, adoption, and retention across a book of clients.
- Comfort running executive quarterly business reviews and navigating multiple stakeholders.
- Own the ongoing client relationship after launch, serving as a trusted advisor to administrators and champion for participants.
- Design and help build programmatic systems, automation, and artificial intelligence-powered tooling that scale customer success to many clients without scaling headcount.
- Run quarterly business reviews and drive engagement programs that lift participation and keep plans healthy.
- Deliver continued education to administrators and employees as new features and offerings roll out.
- Turn client feedback into prioritized signal for product, and work to iterate on the administrator and participant experience.
- Assist the support team on escalations and help build the systems that let support scale.
- Experience building operational tooling, automations, or artificial intelligence-powered internal systems.
- Familiarity with retirement plan compliance and ERISA concepts.
- Background in employee benefits, HR technology, or financial wellness.
- Experience in fintech or early-stage technology companies.
Basic Capital provides retirement financing for 401(k) and IRA plans by adding supplemental capital to every user contribution, creating a 5x levered investment base that is invested in diversified ETFs and bonds. The platform handles IRA and LLC setup, financing, and portfolio management with no credit checks, enabling long-term growth while including protections against margin risks. It differentiates itself by combining employer-focused 401(k) solutions with individual IRA financing and by managing the whole process to simplify leveraged retirement investing. Its goal is to democratize access to wealth-building tools and expand retirement savings through leveraged investing while mitigating typical margin risks.
Company Size
11-50
Company Stage
Series A
Total Funding
$25M
Headquarters
New York
Founded
2021
Get referred to Basic Capital
See people who can refer or advise you
Simplify's Take
What believers are saying
- Basic Capital closed its $25 million Series A on August 18, 2025.
- Forerunner, Lux Capital, SV Angel, Box Group, HOF, Inspired back Basic Capital.
- VanEck's March 10, 2026 co-marketing expands distribution with recognizable asset-manager branding.
What critics are saying
- ERISA fiduciary scrutiny targets Basic Capital's financed 401(k) structure after Jake Eigner's hire.
- Crypto ETF lineup invites DOL and plaintiff challenges if market drops before vesting.
- A single regulatory ruling against retirement leverage would force product shutdown and destroy issuer trust.
What makes Basic Capital unique
- Basic Capital's 5x retirement financing and no-credit-check leverage separate it from plain recordkeepers.
- Jake Eigner joined as General Counsel in April 2026, bolstering ERISA execution.
- VanEck partnership adds digital-asset ETFs inside employer 401(k)s, broadening product depth.
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Growth & Insights and Company News
6 month growth
↑ 30%1 year growth
↑ 30%2 year growth
↑ 43%Basic Capital, a 401(k) platform modernising the American retirement system, has appointed Jake Eigner as General Counsel. Eigner joins from Goldman Sachs, where he served as Vice President in the legal department. Eigner previously worked at Groom Law Group, a leading ERISA boutique, advising on qualified retirement plans and Department of Labor fiduciary rules. Before his legal career, he served as Vice President at a registered investment advisor, closing over $23 million in business from high-net-worth and institutional clients. As General Counsel, Eigner will lead legal and regulatory strategy for Basic Capital. He holds a J.D. from Georgetown University Law Center and has been published in numerous industry publications including Fast Company and Bloomberg Law.
Basic Capital appoints Jake Eigner as General Counsel. Jake Eigner joins Basic Capital as General Counsel NEW YORK-(BUSINESS WIRE)-Basic Capital, a 401(k) platform modernizing the American retirement system, today announced the appointment of Jake Eigner as General Counsel. Eigner brings deep expertise in ERISA, retirement plan regulation, and financial services law as Basic Capital accelerates its mission to upgrade workplace retirement plans. Eigner brings deep expertise in ERISA, retirement plan regulation, and financial services law as Basic Capital accelerates its mission to upgrade workplace retirement plans. Share "Jake is one of the few lawyers in the country who has lived on both sides of the retirement industry," said Abdul Al-Asaad, Founder and CEO of Basic Capital. "As a top-performing investment professional and as a sophisticated ERISA practitioner, he brings a combination of legal depth and commercial instinct that will help us deliver an enterprise-ready product as we scale." Eigner joins Basic Capital from Goldman Sachs, where he served as Vice President in the legal department. Prior to Goldman Sachs, he was an attorney at Groom Law Group - one of the nation's foremost ERISA boutiques - where he advised clients on qualified retirement plans, Department of Labor fiduciary rules, investment due diligence, and service provider relationships. Before his legal career, Eigner built a track record in financial services. He served as a Vice President at a large registered investment advisor, where he marketed 401(k) funds directly to plan sponsors, set all-time company sales records, and closed more than $23 million in business from high-net-worth and institutional clients. Eigner is a recognized thought leader in the field, having been published or quoted in more than a dozen articles in publications such as "Fast Company," "Bloomberg Law," "Westlaw Expert Insights," "The Institute of International Economic Law" and the "Investment Advisor Association Newsletter." He has also contributed columns for "BenefitsPRO Magazine" and "401(k) Specialist Magazine" and has appeared on popular retirement podcasts. He holds a J.D. from Georgetown University Law Center and a B.A. from the University of Alabama. As General Counsel, Eigner will lead all legal and regulatory strategy for Basic Capital. He will work closely with the founding team to support the company's rapid employer and employee growth as it modernizes the American retirement system. About Basic Capital Basic Capital is a technology-driven retirement platform built to help companies offer a modern, flexible 401(k) experience. The platform combines streamlined recordkeeping, an open-architecture investment lineup, and innovative alternative and financed investing programs to deliver a fully bundled solution for employers and participants. Founded with a mission to simplify retirement benefits and expand access to high-quality investment options, Basic Capital partners with forward-thinking employers to improve financial outcomes across the workforce. More News From Basic Capital NEW YORK-( BUSINESS WIRE )-VanEck, a global investment management firm, and Basic Capital Group ("Basic Capital"), the fintech 401(k) platform modernizing retirement savings, today announced a co-marketing partnership to highlight the availability of select VanEck digital asset exchange-traded products within Basic Capital's 401(k) platform. The initiative will bring increased awareness of digital asset investment options to retirement plan participants seeking diversified, forward-looking port... NEW YORK-( BUSINESS WIRE )-Basic Capital, a 401(k) platform that offers an innovative financing option to help workers achieve their retirement goals, announced the successful closing of its $25 million Series A funding round led by Forerunner and Lux Capital, with participation from existing investors SV Angel, Box Group and financial luminaries including Henry Kravis. New investors included HOF Capital and Inspired Capital. Basic Capital is the first and only 401(k) platform that allows parti... Basic Capital. Release Versions
Solana price prediction 2026: SOL could look better & here's why DeepSnitch AI's live agents could beat Bittensor for the #1 AI crypto spot. VanEck has collaborated with Basic Capital to offer some of its crypto exchange-traded funds in US 401(k) retirement plans. The shift is an indication of increased incorporation of digital asset investments in conventional retirement savings accounts. With crypto gaining attention in retirement plans in the US, new projects like DeepSnitch AI (DSNT) could witness massive adoption in the future. The project is already showing potential in the presale stage, raising more than $2.12M in funding and soaring by 191%. If you have yet to get in at $0.04399, know that the presale is ending on March 31. This might be your last chance to get the DSNT coin as prices could go vertical very fast, outperforming different Solana price prediction targets this year in terms of ROI. US retirement plans see crypto push as Basic adds VanEck etfs. Table of Contents VanEck is expanding access to crypto investments by adding some of its digital asset exchange-traded products to US retirement accounts through Basic Capital. The move will allow participants in employer-sponsored 401(k) plans to gain exposure to digital assets through regulated investment products. However, the companies did not specify the exact offerings. Nevertheless, VanEck has different crypto funds, such as the VanEck Bitcoin Trust (HODL) and VanEck Ethereum Trust (ETHV). Interestingly, this development comes following an executive order by Donald Trump in August supporting alternative assets in 401(k) plans. Solana price prediction: can deepsnitch AI outshine Bittensor in 2026? 1. DeepSnitch AI (DSNT): March 31 deadline sparks high buying activity. DeepSnitch AI is a platform built for one purpose: giving investors tools that actually improve their odds in the notoriously volatile crypto market. At its core are five live AI agents: SnitchScan, SnitchCast, SnitchGPT, AuditSnitch, and SnitchFeed. There is also the Explorer function, which you can use to search for specific coins and projects. Together, they analyze tokens from every angle, identifying which projects hold genuine potential for substantial returns. Interestingly, these tools are arranged together in a single interface. The interface is designed as a central intelligence layer, gathering all five agents and the Explore tool into a single, clean dashboard. No more switching between charts, contract explorers, and sentiment trackers. Everything is visible in one window, with insights available in just a few clicks. What makes DeepSnitch AI stand out from other presales is that its platform is already operational right from the presale stage. When you invest in DeepSnitch AI, you are investing in a working product. Also, these AI agents have potential for high adoption and usage among crypto investors and traders, which will sustain their growth in the long term. Presently, DeepSnitch AI is in the seventh presale phase. Funding has surpassed over $2.12M, with early investors already sitting on 191% gains as the token climbed to $0.04339. With the presale expected to end on March 31, this is the best time to position yourself. You can take advantage of the 30%-300% bonuses to get more DeepSnitch AI coins. A $10,000 investment would be worth about $576,165 if the price hits $1. 2. Solana price prediction March 2026. Over the past month, the Solana price has been trading below the $100 mark. Data from CoinGecko shows the Solana market outlook is bearish. The price of SOL has dipped by 6.7% in the past week. As of March 12, the Solana price was traded around $85.94, which is below the 50-SMA ($94.75). High buying pressure is needed to force a breakout above $100 in the coming weeks. Meanwhile, Crypto Cipher forecasts a SOL price target of $200. In his Solana price prediction, the analyst noted that the value of SOL could fall to $55 to complete its 5th wave. Afterwards, he noted that the Solana price may rebound to $200. 3. Bittensor reclaims the $200 level. The Bittensor crypto has soared above the $200 mark again, reaching a weekly high of $213. CoinGecko data shows the Bittensor price is up 11.4% and 35.9% on the weekly and monthly timeframes. As of March 12, the Bittensor crypto was trading at $212 after a little pullback. Meanwhile, technical indicators are still bullish. The RSI indicator is above the 50 mark, which signifies strong bullish pressure. Looking ahead, GalaxyTrading predicts that the Bittensor price could pump to $468 in the mid-term and $744 in the long run. Final verdict. While the Solana price prediction for this year is optimistic, DeepSnitch AI is the crypto gem stealing the spotlight. There has been a massive excitement surrounding its presale since news of a March 31 deadline broke out. Presently, investors are doubling down on DeepSnitch AI, which is currently priced at $0.04399. They have accumulated millions of coins using the different bonus offers before the deadline. According to rumors in the market, DeepSnitch AI will list on Uniswap seven days after its presale and also on tier-1 exchanges like Binance. You do not want to miss out on this opportunity, as the price could explode by 100X so quickly. Visit the official website for more information, and join X and Telegram for community updates. FAQs. 1. Is this a good time to buy Solana? The Solana market outlook is bearish at the moment. This could be the right moment to purchase SOL, as analysts have a bullish Solana price prediction. Nevertheless, many claim that DeepSnitch AI is the most promising crypto to invest in at the moment to get a better ROI due to its low market value and AI utility. 2. What is the Solana price prediction for 2026? Analysts' Solana price forecast 2026 is pegged at $200 if market sentiment improves. Meanwhile, DeepSnitch AI is expected to give a higher ROI of 100X, making it a good crypto to buy now before the March 31 deadline. 3. What will Solana be worth in 2030? According to predictions, the SOL price target may reach $300-$350 in 2030, but this will depend on adoption. A coin that could give a better return is DeepSnitch AI. Its price might surge to $10 from its current level of $0.04399, giving buyers a higher ROI. Disclaimer: This is a Press Release provided by a third party who is responsible for the content. Please conduct your own research before taking any action based on the content.
401(k) platform Basic Capital, a fintech startup that allows participants to access private equity in retirement plans, has raised $25 million in Series A funding led by venture capital firms Forerunner and Lux Capital.
Basic Capital, a 401(k) platform, announced the successful closing of its $25M Series A funding round.