Full-Time

Office Manager

Deadline 9/25/26
Resurgent Capital Services

Resurgent Capital Services

Debt collection with customer service focus

No salary listed

Greenville, SC, USA

In Person

Bachelor's

Category
Administrative & Executive Assistance (1)
Required Skills
Inventory Management
Visio
Word/Pages/Docs
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides

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Requirements
  • Three to five years of progressive experience in office management, senior administrative support, or related experience.
  • The ability to interact effectively with employees at all levels in a professional and supportive manner.
  • Strong verbal and written communication and organizational skills.
  • The ability to work independently with minimal supervision.
  • Strong time management and prioritization skills.
  • Strong attention to detail while managing multiple responsibilities.
  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio.
  • Analytical and numerical acumen, including the ability to work effectively with numbers and data.
  • The ability to work under stress and meet deadlines.
Responsibilities
  • Coordinate and schedule business meetings with executives, managers, and supervisors, including monthly operational reviews, communication forums, roundtable meetings, and other regular events.
  • Resolve conference room scheduling conflicts as needed.
  • Coordinate logistical planning and internal and external execution with vendors for major company events, including holiday parties, company picnics, end-of-year awards, and servicer summits.
  • Assist management at various levels with travel planning.
  • Maintain adequate office supply inventory to support operations involving more than 400 employees across five floors.
  • Serve as the main operational contact for supply and service providers.
  • Coordinate recognition events, including quarterly service anniversary celebrations and annual employee appreciation week, covering scheduling, purchasing, and catering arrangements.
  • Provide consolidated event-related communications to all staff members.
  • Assist the Resurgent Humanitarian Council with staff communications during campaigns.
  • Consolidate and edit monthly operational review content for professional presentation, including updating data through pivot tables and queries and running established reports.
  • Provide limited clerical support as needed.
  • Monitor and maintain office presentation standards.
  • Relay facilities-related issues to the building management company through a ticketing system.
Desired Qualifications
  • A college degree in business or an analytical field.
Resurgent Capital Services

Resurgent Capital Services

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Resurgent Capital Services provides debt collection services for clients, focusing on professional customer service and employee development. Their primary activity is managing debt recovery by contacting debtors and negotiating repayment on behalf of client companies, supported by trained staff across offices in Greenville, SC and Cincinnati, OH. The company emphasizes compliance and guidelines through licensing (Maryland License ID and NMLS ID) and social media policies to ensure responsible collection practices. What sets them apart is their dual focus on delivering solid customer service and building a thriving workplace where employees can grow, not just on debt recovery outcomes. Their goal is to help clients recover owed balances while fostering personal and professional excellence within their team.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Greenville, South Carolina

Founded

1998

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Simplify Jobs

Simplify's Take

What believers are saying

  • LVNV says Resurgent services thousands of consumers each month, sustaining recurring workflow.
  • Florida's Branch case dismissed claims against Credit Control after Resurgent-linked collection allegations.
  • Resurgent has 100% CFPB timely response rate, supporting operational compliance discipline.

What critics are saying

  • New Jersey affirmed dismissal in Etienne v. Resurgent on July 23, 2026.
  • A July 2026 California class action, Davalos v. Resurgent, targets collection practices.
  • CFPB complaint data shows 4,575 complaints, led by debt-not-owned and false statements.

What makes Resurgent Capital Services unique

  • Sherman Financial owns Resurgent and LVNV, tightly pairing servicing with debt ownership.
  • Greenville Chamber says Resurgent operates offices in Greenville, Cincinnati, and Sioux Falls.
  • LVNV states Resurgent manages account servicing, collections, and creditor communications for charged-off portfolios.

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Benefits

Flexible Work Hours