Full-Time
Technical Solutions Specialist
North America
Updated on 5/3/2024
Multi-channel programmatic advertising platform
Data & Analytics
AI & Machine Learning
Entry
Remote
Required Skills
JavaScript
Wordpress
SQL
Hubspot
Elasticsearch
Requirements
- Proven experience in technical support, product support, and/or software engineering capacity
- Proven skill in crafting technical documentation tailored for both technical and non-technical audiences
- Basic to intermediate Javascript experience is required
- Strong problem-solving and analytical abilities
- Experience identifying root causes of technical issues and addressing potentially complex technical problems/questions
- Experience querying databases and monitoring systems, including SQL and/or Elasticsearch
- Strong communication skills to explain potentially complex situations to team members and clients
- Experience with Google Tag Manager (GTM) and CMS systems (WordPress, Shopify, Hubspot) is a plus
- Basic to intermediate knowledge/experience in Digital Advertising is a plus
Responsibilities
- Creating and debugging custom javascript snippets for clients
- Troubleshooting simple to complex system setups across various platforms
- Help guide users and clients alike with the technical intricacies of our platform
- Identifying root causes of technical issues and addressing potentially complex technical problems/questions and querying databases and monitoring systems, including SQL and/or Elasticsearch
- Taking ownership of escalations and highly technical problem solving
- Working with clients to help solve their technical issues
StackAdapt is an ideal workplace for those passionate about the intersection of technology and advertising. As a leader in multi-channel programmatic advertising, the company uses advanced machine learning technology to optimize native, display, video, and other ad formats across a variety of platforms. Professionals here thrive in a mature, innovative environment focused on planning, executing, and analyzing digital advertising strategies, with a strong track record of customer satisfaction.
Company Stage
Seed
Total Funding
$900K
Headquarters
Toronto, Canada
Founded
2014
Growth & Insights
Headcount