Director Facilities Management

Responsibilities

• Manages building and its systems (Electrical, HVAC, Plumbing, etc.) and ensures all are in good working order and are properly maintained to ensure on-going efficient and safe working conditions.

• Implements and maintains safety procedures and plans for emergency preparedness and business continuity.

• Manages all aspects of facilities maintenance, including preventative maintenance, repairs and renovations.  Develops and implements preventative maintenance schedules for equipment such as generators, chillers and cooling units that support critical environments.

• Optimizes space utilization, coordinates office and employee moves and space changes while managing efficient use of resources.

• Negotiates and manages contracts with external vendors for services such as cleaning, landscaping, moving and equipment or appliance preventive maintenance.  Ensures all services are being provided per agreement. 

• Develops and manages budgets for facility operations, maintenance and capital projects.  Tracks actual expenses and identifies and/or implements cost-saving opportunities. 

• Ensures facility adheres to all relevant health, safety, uniform building codes and environmental regulations.

• Develops, recommends and implements both short and long-term plans for facility improvements, upgrades and sustainability.

• Oversees and manages facilities and services staff, including maintenance and cleaning.

• Manages the purchase of furniture, fixtures, and supplies. meeting.  Meets with vendors and major suppliers to evaluate products and services. Negotiate agreements to ensure quality and pricing.

• Supports planning and project management teams.  Establishes and maintains relationships with architects, engineers, contractors, and consultants engaged in projects to ensure project is aligned with current facility.

• Directly supervises exempt professionals and non-exempt staff.

• Exhibits and promotes high standards of customer service and teamwork.  Maintain on-going relationships with line of business contacts.

• Creates and maintains reports relating to budgets, space utilization, vendor activities and moves.  Assures adherence to corporate space and furniture guidelines.

• Ensures floor plans and as-builts are accurately maintained in central repository and records of space occupancy and utilization are always current. 

• Ensure adherence to real estate leases, amendments, and other related documents for all properties in management portfolio. 

• Representative to building ownership’s general management, property management teams and landlord’s contractors to ensure all facility management services are being provided at high performance level.  Review monthly invoices for completion of work and accuracy.   

• Conducts regular inspections of facility to identify and address potential issues in the immediate or near term. 

• Tracks and analyze facility related data to identify trends and areas for improvement.

• Communicates effectively with various stakeholders, including executives, management and vendors.

• Stays up to date on facilities management and relevant technologies such as monitoring equipment, lighting controls, etc.   

• Collaborates with CRE functional teammates and business partners to create workplace environments that supports organizational goals.  

Qualifications

• Bachelor’s degree in Business (Administration, Real Estate, Finance, Accounting), Engineering, Architecture, Interior Design or equivalent.

• Minimum of ten years’ experience with five years in a management role.

• Strong knowledge of facilities principles and practices, building & equipment engineering, leasing and construction management.

• Willing to function as after-hours contact for facility emergencies and be accessible via phone.

• Strong financial acumen, contract management and purchasing experience.

• Occasional required travel to manage finish-out projects, moves, and property inspections.

• Excellent communication (both verbal and written) and interpersonal skills with ability to influence and collaborate with stakeholders at every level.  Strong negotiating and presentation skills.

• Project management experience coordinating multiple stakeholders towards a completion date.

• Proven experience working with executives and senior managers.

• Ability to determine and set priorities.

• Excellent analytical and decision-making skills to make appropriate decisions when solving critical problems and accomplishing objectives.

• Excellent software skills for analysis, reports and presentations.

• Ability to be influential and establish positive working relationships across the organization.

Certifications:

• Certified Facility Manager and Facility Management Professional (FCM); Facility Management Manager (CFM): Real Property and/or Facility Administrator (RPA/FMA); System Maintenance Administrator and or Systems Maintenance Technician (SPM/SMT), MCRE (CoreNet)

The duties listed above are the essential functions, or fundamental duties within the job classification.  The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.