Compensation Overview

Job Description:

Are you passionate about developing new and innovative processes combining finance and operations to increase efficiency and accuracy and reduce waste? If so, this position is for you. Our priority is to identify, scope, and deliver system and process improvements to reduce operating expense, increase free cash flow, improve business support and establish a high bar for controllership and compliance. 

The Manager of Finance Operations will be responsible for leading a subset of the Accounts Payable, Accounting and Accounts Receivable functions for all of our NA brands (HelloFresh, EveryPlate, Green Chef, Factor and GDL).  This position will be responsible for managing people based in NYC, CO and offshore in the Philippines. 

The Finance Operations organization provides the backbone operational processes for the North American business by paying HelloFresh’s suppliers on time, invoicing and collections for B2B customers and supporting the Accounting, T&E & Finance teams in reporting financial results. 

This role will be a key member of the Finance leadership team working daily alongside leaders of all levels within our Direct & Indirect Procurement, Marketing, and G&A business groups as well as leaders across the Finance Functions (FP&A, Accounting, Tax & Treasury). Our team is focused on building a better experience for our business partners, automating and streamlining processes and increasing controllership. This position requires the candidate to diagnose current processes and metrics, identify opportunities, work with business partners to identify and implement improvements and validate the improvement effort.

You will be responsible for identifying the opportunities across the procure to pay and order to cash processes, prioritizing the improvement opportunities and partnering with business and technology leadership to successfully execute improvements. This role requires the ability to demonstrate ownership, interpret data, and effectively influence to drive meaningful results translating to tangible productivity and efficiency gains across multiple  departments. To succeed, you must have the ability to engage deeply with diverse business partners, earn trust using facts and data, and have a demonstrated ability to advise and influence the decisions of senior business leaders through effective verbal and written communication. This candidate must possess excellent analytical skills, program management experience, and a track record of delivering projects in a complex and ambiguous environment.

Key job responsibilities:

• Partner with Leadership on strategy, developing solutions and achieving performance targets to support business growth
• Invent and develop significant procure to pay and / or order to cash process improvements
• Managing multiple teams  in the day to day operations of timely payment of invoices as well as supporting their career development
• Define key performance indicators – develop operational and business metrics and service level agreements for programs and processes, and track delivery against global objectives.
• Partner with and influence Business, Finance, Technology, Operations and other teams to resolve process defects
• Identify and drive opportunities for improved cash flow, margin or productivity improvements related to vendor payments and receivables
• Solve critical vendor, process and system escalations effectively to ensure root cause analysis and effective problem resolution
• Identify and quantify financial and operational risks and opportunities
• Support both internal and external audit and ensuring compliance and audit-readiness of all AP/AR processes
• Assisting in the month end close process
• Assisting in Accounts Receivable related functions such as B2B business partnerships, AR Aging Recovery and Account reconciliations.

BASIC QUALIFICATIONS

• 4+ years of financial operations experience and experience in a high volume AP &/or AR environment
• BA/BS degree or equivalent experience in Finance, Accounting or other related fields
• Ability to work across global time zones and occasional travel may be required
• Able to work comfortably under pressure and work towards tight deadlines.
• A strong sense of ownership and attention to detail.
• Drive to continuously improve and build processes.
• Ability to manage a high-volume workload efficiently and effectively
• Willingness to partner with and support other functions 
• Experience in leading a diverse team

PREFERRED QUALIFICATIONS

• Experience in e-commerce especially with supply-chain
• Track record of providing advice to senior leaders and driving results
• Experience working with vendors as either a buyer or financial analyst/manager
• Experience in Accounts Payable (procure to pay), Accounts Receivable (order to cash), and/or Customer Service environment
• Excellent financial modeling and data analytics skills, including Excel, Tableau, Access, SQL, ETL, and other analysis tools
• Experience with AP functionality of ERP systems; Oracle Cloud Fusion knowledge is a plus

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Application Deadline: August 8th, 2024