Full-Time

Product & Solutions Architect

Confirmed live in the last 24 hours

General Assembly

General Assembly

1,001-5,000 employees

Education and career transformation services

Education

Compensation Overview

$91.8k - $115kAnnually

Senior

Remote in USA

Remote positions can be performed from the following approved General Assembly operating countries: United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.

Category
Solution Engineering
Sales & Solution Engineering
Required Skills
Sales
UI/UX Design
Word/Pages/Docs
Marketing
Data Analysis
PowerPoint/Keynote/Slides

You match the following General Assembly's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • At least 5 years of experience in instructional design and consulting, or experience in interacting with clients
  • Familiarity with Google Suite (e.g., Google slides, Google docs) and Keynote
  • Strong competency across at least one of our core disciplines (Tech/Data) with ability to navigate complex conversations in other disciplines
  • Background in a client-facing role, either interacting with or managing stakeholders
  • Commercial orientation, with experience in 'selling' sophisticated solutions in pre-sales environments and growing relationships in alignment with long-term partnership strategies
  • History of quickly developing strong and trust-based client relationships with C-Suite and their direct reports; ability to influence partners—especially executive audiences—through data, well structured arguments, and compelling narratives
  • Experience with designing in-person learning experiences and engagement strategies
  • Ease in collaborating with subject matter experts and synthesizing feedback
  • Experience with scoping learning needs and conducting needs analyses
Responsibilities
  • Have deep understanding of GA’s expansive suite of products and solutions expanding beyond the standard offerings into the history of custom programs at GA that supports our ability to say yes to more and deliver revenue at speed
  • Understand how our solutions and products translate to solving specific enterprise pain points and can communicate that in a thought leading, credible manner
  • Lead calls or meetings with clients to drill in on learning objectives, participate in the creation and review of proposals, and make recommendations to achieve the client’s objectives
  • Are capable of handling 50% of calls independently with a solid baseline of competency across either of our core offerings Tech or Data & AI
  • Ability to confidently manage discussion across secondary offerings of PM, UX and Marketing
  • Select SMEs to bring to the sales conversations that will bring the industry expertise and support you in the creation of a solution that will delight the customer and ultimately bring the deal closer to closing
  • Establish consultative, advisory relationships with client stakeholders pre- and post-sale by sharing best practices on GAs approach to the given solution, rational behind content configuration, instructional design and acting as an internal subject matter expert
  • Respond to RFPs, ensuring GA outlines the best offering/set of capabilities possible to win the deal
  • Be entrepreneurial in approach with a can do attitude
  • Can make internal recommendations in feasibility of programme deployment with understanding of scope, development needs, deployment nuance (VMs, instructor profile etc) and market opportunity
  • Lead design calls to guide clients through program content, share insight/rationale for both the content direction, instructional approach, and incorporate client feedback
  • Leverage innovative instructional design methods to create proposed programs, and high level learning designs that are engaging, outcomes-driven in-person (ie, classroom) or virtual (remote) and tailored for GA’s clients
  • Partner with the content development team to ensure scope and approach both delights the customer and is achievable in development and results in accurate development estimates to ensure margin protection at the point of inception
  • Work cross-functionally with GA’s Sales, Product Development , Ops, Client Services (and other functions) to provide visibility and feedback into new partner goals, so they can efficiently implement and improve Solutions
  • Actively participate with Voice Of Customer initiatives across GA Solution lines - proactively participate in feedback loops that improve the efficacy of GA solution-suites (aligned with quarterly and annual review cycles)
Desired Qualifications
  • You’re comfortable with ambiguity and enjoy solving problems
  • You’re patient, cool under pressure, and have strong attention to detail
  • You’re naturally curious and eager to explore a variety of industries and disciplines
  • Deep curiosity and passion for all things education, learning, tech

General Assembly focuses on teaching in-demand skills to help individuals and companies advance in their careers. It offers courses in areas like web development, data science, and digital marketing, which are designed to meet the current job market's needs. Students can choose from online or in-person classes, making education accessible to many. General Assembly generates revenue through tuition fees for its courses and by partnering with large companies to provide corporate training solutions. This partnership not only helps businesses upskill their employees but also provides a consistent income for General Assembly. Additionally, the company offers free introductory courses, allowing potential students to experience its teaching quality before enrolling in paid programs. The goal of General Assembly is to equip a global community of learners and businesses with the skills necessary to succeed in today's workforce.

Company Stage

Acquired

Total Funding

$154.4M

Headquarters

New York City, New York

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Adobe expands reach in emerging markets like India.
  • New part-time bootcamps increase accessibility for working professionals.
  • Collaboration with CollegeVine enhances student employability through career services.

What critics are saying

  • Competition from edtech platforms like TripleTen may impact market share.
  • Rapid technological change could lead to outdated course offerings.
  • Corporate partnerships may be at risk during economic downturns.

What makes General Assembly unique

  • General Assembly offers both online and in-person learning options for flexibility.
  • The company partners with Fortune 1000 companies for corporate training solutions.
  • General Assembly provides free introductory courses like Dash to attract potential students.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Inspiration - Shape how people think and learn, from junior developers to employees of Fortune 500 companies.

Community - Collaborate with smart, passionate peers to achieve goals and grow our business.

Growth - Develop professional skills through mentorship, career development, and free GA classes.

Benefits - Balance work and life with generous paid time off, parental leave, and more.