Full-Time
Floating Teller Full Time
Hours
Posted on 10/26/2025
Hancock Whitney
1,001-5,000 employees
Traditional and online banking, financial services
No salary listed
Gulfport, MS, USA
In Person
 Finance & Banking (1) |
|---|
- High School Diploma or general education degree (GED)
- Works to build, maintain, and grow client relationships through quality, personalized client interactions based on 5-star client service, according to company standards.
- Handles client transactional needs such as processing deposits, withdrawals, check cashing requests, credit card advances, money orders, and other forms of negotiable items.
- Handles client servicing requests such as service charge clarity and account maintenance.
- Maintains a working knowledge of products, services, and processes offered.
- Achieves required level of outbound phone calls using client and prospect lead list to educate clients on digital solutions and financial need resolution.
- Educates clients within the financial center on digital solutions such as mobile, online, and ATM offerings all centered around convenience.
- Refers clients to internal business partners as client needs are discovered.
- Assists with financial center morning and evening duties to include opening and closing the vault, working and locking the Night Depository, setting up workstation with supplies and cash, and balancing drawer/financial center.
- Assists in managing operational loss within a financial center to include seeking supervisory override for transactions outside of authority, proper hold placement for loss mitigation, and superior balancing.
- Accurately utilizes equipment and remains knowledgeable of equipment functionality to perform role.
- Adheres to professionalism standards to include demeanor, dress, and station orderliness.
- May function in a mentor capacity offering guidance, instruction, and coaching to fellow associates enforcing policy and procedure.
- Assists in the responsibility of managing the lobby by actively engaging, greeting and directing client lobby traffic.
- Performs research for clients as needed.
- Other duties and special projects as assigned by Management.
- Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
- 6 months cash handling or teller experience strongly preferred
- Previous sales and referral experience strongly preferred
Hancock Whitney is a regional bank with more than $35 billion in assets that serves Mississippi, Alabama, Florida, Louisiana, and Texas, plus loan offices in Nashville and Atlanta. It offers traditional and online banking, commercial and small-business banking, private banking, trust and investment services, healthcare banking, and mortgage lending. The company helps clients manage money, borrow, invest, and plan for future needs through its network of offices and online platforms. Its goal is to be a trusted financial partner by upholding values of honor, integrity, strength, service, teamwork, and personal responsibility while supporting communities and associates.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Gulfport, Mississippi
Founded
1899
Simplify's Take
What believers are saying
- Dividend rises to $0.50 quarterly, payout ratio drops to 29.8% on $6.71 EPS.
- Net interest margin hits 3.55%, CET1 ratio at 13.30% supports strength.
- Repurchases 1.4 million shares in Q1 2026 at $67.55 average.
What critics are saying
- $98.6M securities loss cuts Q1 net income to $47.4M from $125.6M.
- Deposits fall $198M to $29.1B amid $24B loan growth pressures liquidity.
- Regions Bank dominates North Texas with 200+ branches against new centers.
What makes Hancock Whitney unique
- Sabal Trust acquisition drives strategic wealth management growth.
- Expands North Texas to six centers, including Plano and Dallas.
- Hires Baton Rouge experts like Joanie Montelaro for middle-market banking.
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Benefits
Performance Bonus
Company News
$10K donation from Jacksonville bank helps Operation New Uniform expand training for veterans. JACKSONVILLE, Fla. - Hancock Whitney Bank is investing $10,000 in Operation New Uniform, a Jacksonville nonprofit that helps service members and their families transition to civilian life and careers. The donation will support in-person and online training designed to rebuild confidence, sharpen interview skills and help participants translate military experience into civilian job qualifications. One Navy veteran who was able to use the program described how losing rank and uniform when they left the service felt like losing their identity. "The hardest part about leaving the military and transitioning to the civilian community was losing your rank, your ribbons, your identity, taking off the uniform and kind of losing your purpose. After 25 years being associated with the Navy, this was a huge shock," the veteran said. David Trenholm, who serves on Operation New Uniform's board and is an alumnus of the program, said he joined the U.S. Navy after high school and spent two decades as a Naval Flight Officer. He said deployments to Iraq, Syria and Somalia and leading more than 95 sailors, shaped his career. When Trenholm left the Navy, he said, he had never experienced a corporate interview and struggled to present his military skills in civilian terms. He credits Operation New Uniform with helping him make the transition to banking and finance, where he has worked for six years. "Operation New Uniform was the best program I ever went through for a couple reasons, No. 1, it helped me realize my identity wasn't just solely being in the military," Trenholm said. "It let me know that I'm a father, that I'm loved, that I have purpose." Jay Lugg, executive assistant at Operation New Uniform, said the nonprofit provides training to help participants "sell" the skills they acquired while serving. "We provide the resources, the motivation and the tools and techniques that allow them to sell not only themselves but the skills that they acquire while serving in the military," Lugg said. Lugg said the Hancock Whitney contribution will let the group continue to offer training free of charge and reinvest donations back into the program. "It allows us to provide the tools, techniques, and training completely free to them so any donation that we receive goes right back into our program," he said. "We offer the program free of charge, and so through donations as received through Hancock Whitney, it allows us to continue to pay it forward the same way the service members have paid it forward to us to allow that we have our freedoms and liberties here." Operation New Uniform was founded in Jacksonville in 2014 by Michelle McManamon, according to the organization. The nonprofit said it has helped about 800 veterans in the Jacksonville area and is ready to expand services with new funding.
Hancock Whitney opens new branch on Plano, Richardson border. Hancock Whitney's new bank branch in Plano is located across the street from Methodist Richardson Hospital. The company held a ribbon cutting ceremony on March 3. (Courtesy Hancock Whitney) Hancock Whitney opened its second financial center in Plano, near the Richardson border, on March 3. The center on Renner Road offers a variety of personal and business banking services, lending services and more, according to a news release from the company. "Our second location in the Plano/Richardson area represents a significant opportunity to broaden our reach and serve more clients with Hancock Whitney's relationship-focused banking experience," Hancock Whitney Regional President Chris Mosteller said in the release. "Our mission is to help people achieve their financial goals while supporting the growth and vitality of the communities we serve." The bank plans to open a third Plano location later this year, along with new locations in Little Elm and McKinney. Michael joined Community Impact in September 2022, and has been editor of the Plano North/South editions since December 2022. Prior to CI, Michael covered sports for The Seneca Journal in South Carolina for two years. He also spent time at Cox Media Group in Dayton, Ohio, and graduated from the University of Dayton in 2020. Thanks for reading! Daily news about your community is free, and your support is invaluable. Give $10 now towards CI's journalistic mission across Texas.
Hancock Whitney celebrates second location in Plano with grand opening of new Financial Center on East Renner Road. March 3, 2026 Bank expands banking center footprint to six locations in North Texas Hancock Whitney has officially opened its second financial center in Plano, marking a significant milestone in the bank's continued expansion across North Texas. The new location at 3421 E. Renner Rd. - in East Plano closely bordered by the city of Richardson - joins existing financial centers in Plano, Dallas, Rockwall, Greenville, and Mesquite. The bank will open a third financial center in Plano, as well as new locations in Little Elm and McKinney, later this year. The Renner Road financial center offers a full suite of banking services designed to meet the needs of individuals, families, and businesses throughout the Plano and Richardson areas. Clients will have access to personal and business banking solutions, wealth management, and lending services, all delivered with Hancock Whitney's hallmark commitment to exceptional service. "Our second location in the Plano/Richardson area represents a significant opportunity to broaden our reach and serve more clients with Hancock Whitney's relationship-focused banking experience," said Chris Mosteller, North Texas Regional President. "Our mission is to help people achieve their financial goals while supporting the growth and vitality of the communities we serve. This new location marks another step in enhancing our presence and impact across North Texas." The Renner Road team brings extensive experience and personalized service to clients in the Dallas area. Led by Mosteller, the team includes Sherhonda Dotson, Retail Sales Leader; Ashley Dambold, Financial Center Leader; Maria Zachary, Financial Center Supervisor; Walter Zuniga, Universal Banker; and Nicholas Sheehan, Universal Banker. Together, they provide comprehensive financial solutions tailored to individual and business needs. The grand opening celebration included a ribbon-cutting ceremony with local business leaders and community partners, underscoring Hancock Whitney's commitment to fostering strong connections in the region. About Hancock Whitney Since the late 1800s, Hancock Whitney has embodied core values of Honor & Integrity, Strength & Stability, Commitment to Service, Teamwork, and Personal Responsibility. Hancock Whitney offices and financial centers in Mississippi, Alabama, Florida, Louisiana, and Texas offer comprehensive financial products and services, including traditional and online banking; commercial and small business banking; private banking; trust and investment services; healthcare banking; certain insurance services; and mortgage services. The company also operates a loan production office in Nashville, Tennessee. BauerFinancial, Inc., the nation's leading independent bank rating and analysis firm, consistently recommends Hancock Whitney as one of America's most financially sound banks. More information is available at www.hancockwhitney.com.
Hancock Whitney strengthens Baton Rouge team with proven banking leaders. BATON ROUGE, La. (March 2, 2026) - Hancock Whitney, one of America's strongest, safest banks, is continuing to invest in the growth and success of the Baton Rouge region with the addition of three accomplished banking professionals - Joanie Netterville Montelaro, Patrick Danna, and Katie Gibbons. All three bring deep industry expertise, strong client relationships, and decades of combined experience, reinforcing Hancock Whitney's long-standing commitment to helping businesses, families, and communities across South Louisiana thrive. "We are committed to strengthening our presence and deepening our relationships across the Baton Rouge region. Joanie, Patrick, and Katie each bring exceptional experience, strong community ties, and a proven ability to help clients navigate complex financial decisions," says Hancock Whitney Baton Rouge Regional President Robert Stuart. "Their leadership elevates our team and enhances the level of partnership we can offer to businesses, families, and individuals throughout South Louisiana." Welcoming Established Bankers | Joanie Montelaro SVP, Middle Market Banker | Joanie Neterville Montelaro brings more than 25 years of commercial and middle market banking experience to Hancock Whitney. Known throughout Baton Rouge as a strategic leader and client advocate, she joins the team after serving as Commercial Banking Director at b1Bank. Her career also includes seven years with Regions Bank, where she led the Business & Community Banking Group for South Louisiana, and five years as Market President for a local community bank. A Baton Rouge native, Joanie holds a finance degree from LSU and is a graduate of the LSU Graduate School of Banking and the Baton Rouge Chamber Leadership Program. A past Influential Woman in Business honoree, she remains deeply engaged in her community through organizations such as Capital Area United Way and The Life of a Single Mom. | | Patrick Danna VP, Middle Market Banker | Patrick Danna joins Hancock Whitney with more than 18 years of commercial banking experience, strengthening Hancock Whitney's ability to serve middle-market businesses across the region. Patrick began his banking career in 2008 after earning both his undergraduate degree in business and his MBA from LSU. His background includes portfolio management, credit, and relationship development, giving him a broad understanding of the financial challenges and growth opportunities facing today's commercial clients. | | Katie Gibbons VP, Private Banker | Katie Gibbons adds nearly 25 years of experience serving high-net-worth individuals, families, and business owners. A Baton Rouge native, she is known for her thoughtful, relationship-driven approach, helping clients navigate complex decisions with clarity and confidence. Katie's career blends financial consulting, entrepreneurial experience, and advisory leadership. She holds a marketing degree from LSU and a certification in Organizational Improvement from the University of Texas. Recognized as a Top 40 Under 40 honoree, Katie is also actively involved in local initiatives supporting financial literacy, nonprofit governance, and community leadership. | About Hancock Whitney Since the late 1800s, Hancock Whitney has embodied core values of Honor & Integrity, Strength& Stability, and Commitment to Service, Teamwork, and Personal Responsibility. Hancock Whitney offices and financial centers in Mississippi, Alabama, Florida, Louisiana, and Texas offer comprehensive financial products and services, including traditional and online banking; commercial and small business banking; private banking; trust and investment services; healthcare banking; and mortgage services. The company also operates combined loan and deposit production offices in the greater metropolitan areas of Nashville, Tennessee, and Atlanta, Georgia. More information is available at www.hancockwhitney.com.
Hancock Whitney Corporation reported fourth-quarter earnings of $125.6 million, or $1.49 per share, slightly exceeding Wall Street expectations of $1.48 per share. The Gulfport, Mississippi-based bank, which operates Whitney Bank and Hancock Bank, posted revenue of $514.8 million for the quarter, with revenue net of interest expense at $389.3 million, meeting analyst forecasts. For the full year, Hancock Whitney reported profits of $486.1 million, or $5.67 per share, with total revenue of $1.52 billion.