Responsibilities:

• Quality Control
• Develop and maintain quality control tools and instructions to guide management of product and ensure effective process troubleshooting; develop, audit, and maintain test procedures; ensure that all test results are timely and accurate.
• Oversee the daily collection and testing of samples.
• Track, and interpret product quality metrics against internal and customer specifications; perform root cause analysis and correction of quality issues.
• Formulate reaction plans for quality issues at the plant as they arise.
• Train & audit employees on quality procedures.
• Quality Assurance
• Develop best practices for handling and preserving pellets during storage.
• Develop and oversee plans for fulfilling customer requirements.
• Manage the proper operation and maintenance of equipment key to the preservation of product quality and safety at the plant.
• Track and monitor contractors to ensure they adhere to company standards.
• Special Projects
• Study the evolution of product from plant to plant in-order to improve and optimize operations.
• Perform special-projects tests to either investigate the source of quality problems or to study potential quality improvements.

• Leadership
• Port hourly employees will take direction from the quality supervisor related to specification attainment, SOP’s and tramp materials.
• Lead pre-shift meetings as needed and set direction for facility operations.
• Perform leader focused observations and instruct employees on proper procedures that fall within SWP’s or standards.
• Quality supervisor will be available off shift to direct employees on corrective actions and proper procedures related to quality and operations.
• Lead employees through RCA’s via cause maps to correct downtime and quality specification gaps.
• Will directly supervise receiving personnel as fill in/back-up to the terminal manager.
• Housekeeping
• Ensure that storage facilities are maintained in a safe manner.
• Conduct audits of high risk areas and provide guidance to the Team.
• Identify issues and provide feedback when maintenance is required.

Qualifications:

• BA/BS degree preferred or equivalent work experience
• 4+ years’ experience in Quality, with at least 2 years in a supervisory capacity
• Good written and verbal communication skills
• Proficient in Microsoft Word, Excel, PowerPoint, and SharePoint
• Ability to manage multiple tasks/projects at the same time and be able to respond quickly to changing priorities
• Desire to learn quickly and be challenged to take on higher levels of responsibility
• High degree of professionalism and integrity, holding self and other accountable.
• Ability to lead hourly team members and flexibility to work odd hours when required to support plant.

Preferred Qualifications:

• Prior experience working in a Wood Products or other process-based manufacturing company
• Experience with SharePoint
• Knowledge of basic statistical analysis methodologies (i.e. hypothesis testing, regression, etc.)
• TWIC Card