Part-Time Mobile Guide
Posted on 1/13/2023
Fort Lauderdale, FL, USA
Experience Level
Desired Skills
Customer Service
  • Age 21 or over
  • High School Diploma or equivalent
  • Valid Government-Issued Photo ID
  • 1 year or more of driving experience in the US or Canada
  • Must have an established and a driving record in Good Standing
  • Ability to navigate efficiently
  • Accurate data-entry and record keeping
  • Organizational skills, customer service and time management abilities
  • Able to function well as part of a team while communicating with team members effectively
  • Comply with policies and procedures and applicable state and local laws and assist in the development and upkeep of Delivery Standard Operating Procedures
  • Must present a current DMV printout with none of the following violations:
  • Any major violations (DWI, homicide, reckless driving, drugs, leaving the scene) within the last 7 years
  • Two or more other moving violations and one at fault accident in the last three years
  • Two or more fault accidents in the last three years with no moving violations
  • No more than 3 moving violations or chargeable accidents in the past 3 years
  • Must be able to remain in a seated position inside the vehicle for extended periods
  • Ability to pick up heavy items to load (50 or more lbs.) onto vehicle
  • Ability to sit and stand for long periods of times
  • Ability to bend in repetitive motion
  • Move totes, boxes, and other cargo in and out of vehicles and move into buildings
  • Responsible for high quality patient customer service, retrieving patient information from the State Registry, and maintaining confidential and HIPAA compliant paperwork
  • Obtain the appropriate documentation from each patient at every delivery, ensuring validity of their identification and registration with the State Registry
  • Record each visit using appropriate software, ensuring accuracy of patient information, and recording notes if necessary
  • Collaborate with call center employees about preorders and online orders to ensure accurate order information and timeliness of delivery while maximizing sales and customer satisfaction
  • Respond to and resolve patient requests, complaints, or compliments in person, and on the phone requesting supervisor support as needed
  • Maintain a basic understanding of the Cannabis based therapeutics, and services provided at Company
  • Educate patients on the processes of registration, renewals, and lost registration documents
  • Maintain awareness of patient input and suggest changes to improve service or product
  • Ensure all patient files are current and required documentation is on file and follows all guidelines issued by the State
  • Communicate with employees to update online and physical pamphlets as needed
  • Are self-motivated; micro-managing isn't fun for anyone
  • Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
  • Can work fast and be flexible; our industry is always changing
  • Play nice with others; we collaborate with each other a lot
  • Think creatively; sometimes, the “traditional” solution isn't the best one
Parallel Wireless designs and maintains cellular networks.
Company Overview
Parallel Wireless designs and maintains cellular networks.