Part-Time
Tour Guide
Major League Baseball
10,001+ employees
Professional baseball league with media rights
Compensation Overview
$15/hr
Boston, MA, USA
In Person
 Customer Experience & Support (1) |
|---|
Get referred to Major League Baseball
See people who can refer or advise you
- Must be 18 years of age or older
- Experience in public speaking and speaking to large groups
- Weekend, evening and holiday availability is required
- Professional demeanor and conduct
- Ability to multi-task and retain information quickly
- Part-time role with hours that will vary depending on the time of year, for example during the season tour guides can work up to 35 hours a week
- The hourly rate for this role is 15 dollars per hour
- Provide public, private and special event tours of Fenway Park
- Work various tour customer information locations within and around the ballpark
- Answer inbound calls to the Tour department
- Respond to e-mail and voicemail inquiries about the Tour department
- Assist with other administrative duties as they arise
- Provide group tours and customer service
- Provide daily operations set up and support
- Bilingual candidates welcome
Major League Baseball is the top professional baseball league in the United States and Canada, consisting of 30 independent franchises that operate within a league-wide joint venture. It coordinates the season schedule, playoffs, and championships, while individual teams handle local markets. The league earns money mainly from national and local TV rights, ticket sales, sponsorships, and merchandise, and it uses revenue sharing to keep finances balanced among teams. Its goal is to grow the sport’s fan base and maintain competitive balance by monetizing media rights, attendance, sponsorships, and merchandise.
Company Size
10,001+
Company Stage
Acquired
Total Funding
$2.6B
Headquarters
New York City, New York
Founded
2000
Get referred to Major League Baseball
See people who can refer or advise you
Simplify's Take
What believers are saying
- Sportradar's 2032 deal locks MLB data, video, and betting monetization across 900 media companies.
- AUSL delivered 88% ESPN viewership growth and now has MLB-backed operational support.
- Jomboy Media gives MLB direct creator distribution, merchandise upside, and Gen Z fan acquisition.
What critics are saying
- The CBA expires December 1, 2026; another lockout threatens spring training and sponsor revenue.
- Local rights consolidation remains messy; failed RSN transitions leave teams exposed until 2028.
- If labor talks collapse, MLB misses 2029 rights pricing and risks a credit downgrade.
What makes Major League Baseball unique
- MLB controls premium live baseball inventory through 2032 via Sportradar's exclusive data distribution.
- MLB turned Jomboy Media and AUSL into owned growth channels for younger audiences.
- ABS Challenge System debuted in 2026, modernizing broadcast presentation without fully replacing umpires.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Parental Leave
Employee Assistance Programs (EAP)
Onsite/Online Training & Development Programs
Tuition Reimbursement
Disability Insurance
Life Insurance
Pet Insurance
Company News
MLB issued approximately $40 million in new debt in May to support team-level borrowing through its Club Trust Securitization facility, according to Fitch Ratings. The league also raised its credit facility's borrowing limit from $125 million to $150 million per club in April, with 28 teams currently utilising the programme. Fitch assigned an A rating with a stable outlook for the new term notes. The ratings agency cited MLB's strong media rights agreements with ESPN, Fox, NBC, Netflix, and TBS as supporting debt service payments. These deals expire after the 2028 season. However, Fitch noted uncertainty around the approaching collective bargaining agreement expiration, warning that a prolonged lockout could lead to a credit downgrade.
Major League Baseball has acquired a minority stake in Jomboy Media, the company founded by Jimmy "Jomboy" O'Brien, ending a four-year negotiation over intellectual property rights and content restrictions. The deal provides Jomboy Media with resources and access to MLB intellectual property whilst giving the league access to younger, digitally native audiences. Jomboy Media employs 64 people and generated over $10 million in annual revenue by 2024. O'Brien's YouTube channel has 2.20 million subscribers and 1.73 billion views, built on his distinctive breakdown videos using lip-reading and humorous commentary. The partnership includes content activations around major MLB events. The deal represents MLB's strategic shift towards creator-led content to engage Gen Z and Millennial viewers who consume sports differently from traditional broadcast audiences.
Zillow Group has signed a long-term partnership with Major League Baseball, becoming MLB's official real estate and home rentals marketplace provider. The deal includes national marketing campaigns across MLB Network, MLB.TV and Apple TV+, plus sponsorship of All-Star Week, postseason events and the Pennant Chase. Zillow also launched Zillow Preview on 17 March, a product that makes pre-market home listings publicly visible on Zillow and Trulia. Chief executive Jeremy Wacksman said the company believes real estate works best when information is open and accessible, allowing buyers to see all available options without being tied to specific brokerage firms. The technology-enabled real estate platform operates through websites and mobile applications, offering marketplaces for rentals, construction and property advertising, alongside transaction management software.
Major League Baseball faces significant changes as its collective bargaining agreement expires at the end of this season. MLB Players Association Interim Executive Director Bruce Meyer told ESPN a lockout is "all but guaranteed", with owners expected to push for a salary cap. Nine MLB teams announced new MLB-operated channels carried by DirecTV this week, following contract terminations with struggling FanDuel Sports Networks. MLB aims to control all 30 teams' local rights by 2028 to sell them as a national streaming package. The league's national media rights expire after the 2028 season, allowing potential redistribution. Commissioner Rob Manfred has suggested expanding to 32 teams and realigning geographically. Despite upheaval, baseball is thriving. Last year's World Series attracted over 50 million viewers, the most in 34 years. However, MLB's EBITDA margin sits under 2%, significantly below other major leagues.
Versus Systems has renewed its partnership with the Texas Rangers for the 2026 Major League Baseball season, extending a five-year collaboration and introducing upgraded Filter Fan Cam technology. The platform allows fans to see themselves on venue video boards with custom-branded filters and interactive overlays. The next-generation system features a high-performance C++ tracking engine, 60 frames-per-second camera driver, enhanced facial tracking across crowds, and dynamic face paint filter functionality. These improvements aim to reduce latency and deliver smoother real-time interactions at Globe Life Field. The renewal demonstrates confidence in Versus' technology as the company focuses on driving fan engagement and revenue growth. The Texas Rangers praised the platform for creating memorable experiences, whilst Versus continues advancing its interactive engagement solutions across sports and live entertainment.