Full-Time

Office Manager

AgeCare

AgeCare

Canadian senior living operator

Compensation Overview

CA$60k - CA$70k/yr

Toronto, ON, Canada

In Person

Bachelor's

Category
Administrative & Executive Assistance (1)
Required Skills
Microsoft Office
Word/Pages/Docs
Excel/Numbers/Sheets
Requirements
  • An Office Administration Diploma or similar education is an asset.
  • At least 3 years of experience in an administrative capacity combined with leadership or supervisory responsibilities, preferably within a unionized environment.
  • Strong leadership and team management skills.
  • Experience within a full-scope office environment with exposure to accounting, payroll, and financial reporting functions.
  • Knowledge of healthcare regulations, compliance requirements, and long-term care residents and families is an asset.
  • Proficiency with Microsoft Office, including expertise in Excel and Word.
Responsibilities
  • Manage and oversee the administration team, including Unit Clerks, Schedulers, Administrative Assistants, and Receptionists, to ensure effective results in the residence’s general office operations, human resources management, residents’ administration services, and financial accountabilities.
  • Collaborate with, assist, and act on behalf of the Executive Director when required to provide leadership and support.
  • Plan, organize, and streamline general office processes to ensure efficient daily operations.
  • Support the Executive Director by ensuring the community is prepared for regulatory audits, including the PIR and Accommodation Standards.
  • Assist the Executive Director with operational and budgetary responsibilities and reconciliations as required.
  • Ensure residents’ care funds are managed according to residents’ requests and federal and provincial requirements.
  • Follow the Delegation of Authority policy when making expenditure decisions outside the approved budget.
  • Manage spending proactively and create cost-reduction strategies without diminishing care or services.
  • Perform office and resident accounting functions, including resident billing and account reconciliations, site office accounting and reconciliations, petty cash, accounts payable and receivable, and preparation of tax letters for residents.
  • Ensure the collection, maintenance, and confidentiality of residents’ and employees’ records and company information in accordance with provincial Accreditation Standards.
  • Prepare and process assigned reports and census information.
  • Perform duties in accordance with company policies and procedures and applicable government regulations, laws, and policies.
  • Ensure the distribution and filing of policies and procedures for departmental manuals.
  • Monitor and maintain records of employee sick days, seniority, anniversaries, birthdays, vacation requests, and approvals.
  • Compile and forward employee status changes to Corporate Office, including new hires, rate, benefit, and address changes, WSIB claims, and employment terminations.
  • Ensure effective communication of vacation requests and entitlement adjustments, and pension contributions and terminations, to Corporate Office.
Desired Qualifications
  • Experience in a unionized environment.
  • Knowledge of healthcare regulations, compliance requirements, and long-term care residents and families.
  • An Office Administration Diploma or similar education.

AgeCare is a Canadian operator of senior living and long-term care communities. The organization provides long-term care, retirement living, assisted services, rehabilitation, dining, recreation, and resident support. It serves older adults, residents, families, healthcare partners, and communities across its Canadian locations. Its operating model centers on residential care communities supported by clinical teams, hospitality services, facilities, programming, and centralized operations. Teams work across nursing, personal care, rehabilitation, dining, recreation, housekeeping, maintenance, and administration. Work depends on coordination among clinical, operational, technical, and support teams across its care settings and communities.

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