Client Improvement Consultant

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

• Working with our Client Success Managers and clients to support change using our software solutions.
• Co-ordination of project activity, action tracking and documentation maintenance.
• Develop an extensive working knowledge of the CoreLogic Claims Connect product suite, understanding the problems it solves and be able to demonstrate its functionality.
• Support our Client Success Managers and clients to identify and communicate opportunities where solutions/process improvement can be realised through the application of technology.
• Support the maintenance of documentation, including project plans, process maps, project progress deliverables and functionality overviews.
• Co-ordination and execution of meetings, workshops, and demonstration.
• Basic system configuration, testing and setting up demo workflows.
• Develop effective cross functional relationships with across all internal departments to utilise product knowledge and establish customer relationships.
• Apply a logical approach to interpreting data, make recommendations, and propose solutions.

Job Qualifications:

• Experienced within Implemention or Project Management.
• Experience in the property insurance industry/solution space would be advantageous.
• Experience or knowledge of IT or Software related change management projects.
• Working knowledge of Prince 2, Lean, Six Sigma, Agile, Continuous Improvement or Systems Thinking would be highly desirable.
• A real passion for making an impact to client’s processes and businesses.
• A thirst for knowledge and to continuously want to learn and improve.
• Excellent oral and written communication skills.
• Proficient in Microsoft Power Point, Excel, and Word.
• Can demonstrate well-developed interpersonal skills and the ability to maintain positive working relationships at all levels within the organisation and externally.
• Highly motivated, enthusiastic, and flexible.
• Willingness and ability to travel when required.

What We Offer:

We provide a fantastic working environment and like to ensure our team feels valued. These include:

• Fully remote working, unless you want to use the office or are required to visit a client
• Medical Insurance
• 25 days holiday (plus bank holidays)
• Pension scheme
• BRAVO! recognition program where peers and leaders can give points = vouchers

Cotality's Diversity Commitment:​

Cotality is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. ​ We are better together when we support and recognize our differences. 

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Equal Opportunity Employer Statement:​

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, record of offences, age, marital status, family status or disability. Cotality maintains a Drug-Free Workplace. ​

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Please apply on our website for consideration.​

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