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Full-Time

Field Service Engineer

Greater Indianapolis

Posted on 6/27/2024

Velo3D

Velo3D

201-500 employees

Integrated metal 3D printing for critical parts

Industrial & Manufacturing
Hardware

Compensation Overview

$78.5k - $91.2kAnnually

+ Bonus + Equity Program

Senior, Expert

Remote in USA

Category
Hardware Engineering
Computer Hardware Engineering
Electronic Hardware Engineering
Mechanical Hardware Engineering
Requirements
  • Undergraduate degree in engineering, computer science, etc.
  • 5 years of experience in operating and maintaining complicated machines in a lab or manufacturing environment
  • 5 years of experience in customer-facing field service positions
  • 5 years of experience in hands-on repair and calibration of equipment
  • Experience with semiconductor manufacturing equipment
  • Experience in the 3D AM markets
  • Ability to travel for extended periods
  • Valid driver's license
  • Ability to rent vehicles with own credit card
  • Effective communication skills
  • Attention to detail and focus on quality
  • Commitment to results
  • Technical aptitude in troubleshooting and operation
  • Safety mindset
  • Ability to work long hours when required
  • Ability to lift up to 100 pounds
  • Steel-toed boots and protective eye-wear required
  • Respirator may be required for certain tasks
  • Current or past security clearances are a plus
  • Authorized to work in government and medical facilities
Responsibilities
  • Install, repair, upgrade, and service 3D printers and supporting equipment for external customers
  • Participate in on-call rotations
  • Demonstrate competency in subsystems
  • Complete training levels
  • Deploy to customer sites for on-site assignments
  • Test, operate, and maintain 3D printers and related equipment
  • Assemble and test mechanical, electrical, pneumatic, and optics sub-assemblies
  • Interpret manuals, schematics, and wiring diagrams
  • Repair equipment and replace parts
  • Collaborate with others to test, tune, upgrade, and adjust equipment
  • Consult with engineering for problem resolution and product improvements
  • Install and commission equipment according to specifications
  • Provide training to customers and coworkers
  • Perform Preventative Maintenance activities
  • Communicate daily activities, status, and metrics
  • Advise management on customer satisfaction and product performance
  • Develop processes, procedures, and documentation
  • Participate in team and other assigned meetings

Velo3D provides a fully integrated metal 3D printing solution for mission-critical parts used in space exploration, transportation efficiency, and cleaner energy production. Their advanced solution includes the Flow print preparation software, the Sapphire family of metal AM printers, Assure software, and Intelligent Fusion for precision control of the entire manufacturing process.

Company Stage

IPO

Total Funding

$495.1M

Headquarters

Fremont, California

Founded

2014

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-4%

2 year growth

15%