At CoreTrust, our mission is to redefine procurement by maximizing value through an efficient on-demand marketplace and community. We envision a prosperous world connected by seamless digital trade and we value building connections, acting nimbly, pioneering exploration, demonstrating fortitude, and driving impact. 

To support our rapid growth, we’re seeking a skilled and forward-thinking Category Manager, HR Solutions Products to join our Products Team and support the advancement of our Corporate Services product offerings within the GPO framework. Reporting to the Head of Corporate Services Product Management you will focus on categories such as small parcel, office supplies, payroll, temp labor, professional services and others.

The mission of the Product Organization is to develop, bring to market, and manage winning offerings and solutions that deliver significant value to our members and suppliers. We help our members spend wisely and operate efficiently by delivering a price advantage, a frictionless buying experience, speed and value-add services while partnering with our suppliers in launching their products and offerings that grow their market share.

In this role, youwill define product strategy, collaborate cross-functionally, and deliver high-impact solutions tailored to meet the unique needs of our GPO clients. You’ll be responsible for supporting the category product management head in providing day-to-day management, development, and enhancement of our Corporate Services offerings for our members (current and future) across a broad landscape of member needs and evolving supplier solutions available in the market. The ideal candidate will have a strong blend of strategic thinking, business acumen, and an understanding of GPO dynamics.

Responsibilities

• Product Strategy: Develop and communicate a compelling product vision, strategy, and roadmap for our Corporate Services products within the GPO sector, aligning with Company’s mission and member objectives
• Market Insight: Conduct comprehensive market analysis, competitor research, and gather member feedback to identify trends, challenges, and opportunities for innovation
• Requirement Gathering: Collaborate with stakeholders including GPO members, sales, operations, and potentially key partner teams to gather and prioritize product requirements that cater to member needs and drive Company growth
• Product Development: Manage end-to-end product development, from concept and design to development, testing, and launch, ensuring timely and successful product delivery
• Cross-Functional Collaboration: Work closely with Strategic Sourcing, Sales, Marketing, Technology and other teams to ensure the seamless execution of product development initiatives, managing dependencies and fostering alignment
• User-Centric Design: Champion a user-centered design approach, translating member and supplier insights into user-friendly features that enhance Corporate Services engagement, consumption processes and overall member experiences
• Product Launch: Develop comprehensive launch strategies, partnering with Technology, Marketing and Sales teams to ensure successful product introductions, encompassing positioning, messaging, and sales enablement tailored to members. Develop and execute training for Sales and Account teams to effectively launch products for members
• Performance Analysis: Continuously monitor product performance through relevant metrics, analyzing member behavior and feedback to identify areas for enhancement and optimization
• Iterative Improvement: Drive ongoing product iteration based on member feedback, market trends, and emerging technologies
• Stakeholder Communication: Maintain transparent and effective communication with internal teams and members, ensuring they are informed about product updates and developments
• Revenue Recognition: Support Product Management Category Head in maximizing revenue from Corporate Services solution products and services. Support outreach to targeted new business opportunities, as requested
• Partnership Development: Establish partnerships with providers complementary to the CoreTrust offering and develop joint go-to-market plans
• Supplier Relationship Management: Develop and nurture supplier relationships to enhance existing offerings as well as establish new ones
• Subject Matter Expertise: Serve as CoreTrust Corporate Services program expert to prospects and members, as needed

Qualifications

• Strong industry knowledge across Corporate Services and familiarity with Corporate Services procurement practices and buying behaviors
• Interpersonal and relationship-building skills to build credibility with, and foster professional relationships with stakeholders at various levels
• 7+ years of experience structuring complex commercial contracts with Corporate Services suppliers (or experience from supplier side structuring contracts with clients), assessing demand, negotiating and sourcing Corporate Services spend to support Corporate Services needs across enterprise
• Negotiation experience with relevant knowledge and experience in Corporate Services contract negotiations and understanding of relevant contract terms and conditions
• Understanding of supplier economics and levers for strong partnership
• Product research and development experience
• Strong communication skills, both written and verbal
• Strong work ethic and demonstrated ability to be nimble, flexible to drive goals/projects to completion
• Ability to work independently, yet take direction and articulate point of view
• Demonstrated growth mindset to continuously improve self, team, and solutions offered
• Analytical mindset, comfortable using data to drive informed product decisions
• Familiarity with product management software and tools
• Problem-solving orientation with a proactive and innovative mindset
• Passion for driving operational efficiency and value through Corporate Services solutions within the GPO framework
• Excellent project management skills, capable of managing multiple projects and priorities simultaneously
• Must be willing to travel ~25% of time, as required
• Bachelor’s degree in Business, Supply Chain Management, or related field; advanced degree preferred

Benefits

• Competitive compensation package
• Free individual employee medical coverage
• Company subsidized dental and vision coverage
• Dollar for dollar 401(k) match up to 6% of your salary with immediate vesting
• Company-paid Short-Term and Long-Term Disability coverage
• Employee Assistance Program to support your wellbeing and mental health
• $1500 annual stipend for undergraduate/graduate college courses; $500 annual stipend for continuing education courses/certifications
• Free snacks and beverages on-site
• Brand new, state-of-the-art, tech-enabled work environment in downtown Nashville
• Flexible/hybrid work culture