Program Operations and Data Analyst

What we offer

• Annual salary between $100k and $160k depending on experience.

• Significant stock option package.

• Top-tier medical, vision and dental insurance.

• 401(k) plan.

• Hybrid work. Three days a week onsite at our South Denver HQ; the rest is up to you.

• Four weeks of vacation per year. We push you to take them!

• Breakfast, lunch, and snacks provided at the office.

About Blissway

• Blissway is a startup founded by Stanford grads that simplifies the collection of tolls and greatly improves highway safety. In a way, we are multiple startups in one: deep tech, AI/ML, hardware, SaaS, IoT, transportation, and GovTech.

• For the past five years we have built a nearly insurmountable software & hardware technological lead in tolling and highway safety, under-the-radar industries that are bigger than football.

• Demand for Blissway’s tech is such that we stopped taking government contracts for 2025.

• The company is profitable; we've graduated from the hamster wheel of venture capital.

• With a 20-person All-Star team achieving more than competitors with 4k employees, this is your opportunity to have an oversized impact in the massive Interstate Highway System covering every metropolitan area in the US (well, minus Juneau AK).

Responsibilities

Data Requests and Reporting (40%)

• Manage and respond to data requests from clients, vendors, legal, and other external stakeholders.

• Prepare, review, and deliver accurate recurring and ad hoc program reports.

• Compile data and documentation for compliance or legal needs.

• Track key program metrics and provide actionable insights to leadership.

Issue Tracking and Vendor Oversight (25%)

• Monitor and document issues related to manual image review contractors and other vendors.

• Maintain detailed issue logs and ensure timely escalation.

• Help develop workflows that improve vendor accountability and program performance.

Internal Coordination and Communication (25%)

• Act as a central point of contact for program updates.

• Ensure key decisions and requirement changes are clearly communicated across teams.

• Document and share meeting notes, action items, and decision logs.

• Facilitate alignment across teams to close information gaps and avoid delays.

Program Support and Special Projects (10%)

• Support the Program Manager and leadership team on high-priority operational tasks.

• Take on special projects to improve program delivery and coordination.

• Represent the program in complex or escalated court proceedings.

You are a good fit if you

• Are extremely detail-oriented.

• Excellent written and verbal communication skills.

• Take full ownership of problems and see them through, figuring out what you need along the way.

• Are comfortable with long hours (60+ hour weeks and some weekends are not rare at Blissway).

• Have the following technical skills, which will be evaluated during a technical interview:

  • Know how to code. You don’t need to be an expert, but basic coding experience is essential to understand and work with technical systems.

  • Are proficient with Microsoft Excel.

  • Have experience querying multiple types of databases (e.g., SQL, MongoDB).

If you want to learn more, let's talk!