Senior Technical Instructor

Description

Appian helps organizations maximize their resources and improve business results with a low-code automation platform that combines people, technologies, and data in a single workstream. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance. Our employees create opportunities to drive hands-on impact both with our customers and throughout our organization, which creates an environment where meaningful work is met with career growth and opportunity. 

Role is located at Tyson, HQ in Mclean, VA with a required office presence - 100% of the time during trainings and 80% of the time when not running training sessions

Responsibilities:

• Serve as a subject matter expert in the Appian platform and associated solutions with in-depth knowledge of development and deployment practices
  
  
• Deliver first-class training and facilitation- both formal and informal - for workshops and learning experiences to audiences varying in size, expertise, and role
  
  
• Deliver engaging, actionable technical instruction on developing with the Appian platform 
  • Provide update training on Appian’s latest technology innovations and features to existing practitioner
  • Display expert classroom management skills across a variety of training modalities including live in person, remote, streaming, and more
  • Successfully weave storytelling elements into training and provide complete context for why and how to implement various Appian capabilities
    
    
• Collaborate with internal and external subject matter experts to help create and deliver world-class education programs that guide Appian practitioners and customers to successful outcomes
  
  
• Oversee test and evaluations for internal and external student as it relates to product enablement programs
  
  
• Provide feedback on student performance, needs, and serve as an advocate for developers as it relates to product enhancement and priorities
  
  
• Perform of administrative functions as necessary to deliver and document learning and development programs, including enrollments, training reports, stakeholder management, and session scheduling
  
  
• Execute training on short notice to cover other instructors, topics, and locations according to the schedule and needs of the business

Qualifications: 

• Bachelor’s degree or equivalent required
  
  
• 5 - 8 years of professional training experience in a fast paced technical environment
  
  
• Excellent interpersonal communication and presentation skills across written, live, and remote video methods
  
  
• Technical background with high or low-code skills, or similar with logical thinking (i.e. HTML, CSS, Python, Java, Javascript, or very strong Microsoft Excel skills)
  
  
• Strong project management skills in Agile environments
  
  
• 1+ years of experience with e-learning, online, or learning management tools
  
  
• Familiar with ADDIE methodology and web-based tools to enhance virtual training
  
  
• Experience leading and delivering technical/software related training to various employee functions - engineering, product, pre-sales, customer success
  
  

Able and willing to travel up to 50%, including international, on short notice.