Scrum Master

Job Description

Purpose of the role

Facilitates and supports Agile teams by ensuring they follow Scrum principles. To remove obstacles, enhance team collaboration, and ensure smooth communication, enabling the team to focus on delivering high-quality, iterative results.  Facilitate Scrum events, promote continuous improvement, and act as a bridge between the team and external stakeholders.

Accountabilities

1.Facilitate Events: Facilitate events, as needed, and ensure that all events take place and are positive, productive, and kept within the timebox    
2.Support Iteration Execution: Ensure quality of ceremony artefacts and continuous customer value through iteration execution, maintain backlog refinement, and iterate on stakeholder feedback    
3.Optimize Flow: Identify and facilitate the removal of conflict impacting team flow, utilizing metrics to empower the team to communicate effectively, making all work visible     
4.Mitigate Risks: Identify and escalate risks to remove impediments and shield the Squad from interruptions    
5.Build High-Performing Teams: Foster and coach Agile Team attributes and continuous improvement, encourage stakeholder collaboration, deputise ‘in the moment leadership’, and drive high-performing team attributes    
6.Stakeholder Management: Facilitate stakeholder collaboration (e.g., business stakeholders, product teams, vendors) and build trust with stakeholders    
7.Governance and Reporting: Ensure data quality and provide representation at required governance forums, if applicable    
 

Assistant Vice President Expectations

To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
Take ownership for managing risk and strengthening controls in relation to the work done.
Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Scrum Master at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. As a part of team of developers, you will deliver technology stack, using strong analytical and problem solving skills to understand the business requirements and deliver quality solutions.

To be successful as a Scrum Master you should have experience with:

• Agile Methodology: Knowledge of Agile frameworks, experience with iterative development, and operates with an Agile mind-set to promote collaboration, and continuous improvement and stay flexible to achieve high-performing results.

• Tools and Technology Proficiency: Experience with Agile project management tools – Confluence & JIRA; and the ability to configure and leverage these tools to support program execution.

• Communications and Collaboration: Exceptional communication skills, ability to engage with both technical and non-technical stakeholders, and experience building strong collaboration between cross-functional teams.

• Continuous Improvement: Experience facilitating retrospectives, driving process improvements, waste reduction and fostering a culture of continuous learning and Agile maturity.

• Facilitation and Coaching: Strong facilitation skills to run effective Agile ceremonies, ability to coach teams to improve their processes, and guide them toward greater efficiency and performance.

• Problem Solving and Conflict Resolution:  Critical thinking, mediation skills, and the ability to proactively identify problems, remove blockers and facilitate collaborative solutions.

• Stakeholder Management: Experience managing expectations, prioritizing work based on stakeholder feedback, and facilitating effective communication between the team and stakeholders.

• Adaptability and Flexibility: Ability to adapt to shifting priorities, changing requirements, and varying team dynamics while maintaining focus on delivering value.

• Time Management & Prioritisation: Strong organizational and time management skills, experience in prioritizing backlog items, and helping teams stay focused on high-priority work.

• Metrics and Reporting: Proficiency in data analysis, reporting tools and experience with metrics such as velocity, cycle time, and predictability.

Some other highly valued skills includes:

• SAFe Agile certification

• BFSI experience

• Experience with Data product feature teams

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based out of Bengaluru.