Full-Time

Restaurant Shift Supervisor

Updated on 9/3/2026

Gold Star

Gold Star

501-1,000 employees

Fast-casual Cincinnati chili restaurant chain

Compensation Overview

$14 - $17/hr

Alexandria, KY, USA

In Person

Category
Food Service & Hospitality (1)
Required Skills
Inventory Management
Customer Service

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Requirements
  • Ability to lead and inspire others.
  • Outstanding customer service skills.
  • Strong problem-solving capabilities.
  • Dependability, supportiveness, and respectfulness.
  • Prior restaurant industry experience is not required.
Responsibilities
  • Interview, train, coach, and motivate team members.
  • Ensure exceptional customer experiences and build lasting customer relationships.
  • Open and close the restaurant.
  • Manage inventory and ensure product quality.
  • Develop financial expertise in running the business.

Gold Star Chili is a family-owned fast-casual restaurant chain based in Cincinnati, Ohio that serves Cincinnati-style chili along with burgers, hot dogs (coneys), salads, and milkshakes. The business operates through dine-in, drive-thru, carry-out, online ordering, and delivery so customers can get food in the way they prefer. Its chili is made in small batches from a secret 13-spice blend, forming the core of its menu and drive-through meals. The company differentiates itself with a well-known regional recipe and a friendly, neighborhood-brand image, competing mainly with other Cincinnati chili parlors like Skyline Chili. Overall, Gold Star Chili aims to be a trusted local spot for quick, comforting meals and to grow its presence in the Cincinnati metropolitan area while preserving its family-owned heritage.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cincinnati, Ohio

Founded

1965

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Simplify Jobs

Simplify's Take

What believers are saying

  • Cold Spring, Kentucky construction targets fall 2026, signaling active regional expansion.
  • February-March 2026 Chili Week promotions drove app signups and free-chili buzz.
  • July 30, 2026 National Chili Dog Day deals tied rewards to online ordering.

What critics are saying

  • Skyline Chili still dwarfs Gold Star: 137 locations versus Gold Star’s 55.
  • Gold Star’s footprint stays Midwest-heavy, making any Cincinnati slowdown immediately damaging.
  • A unified tech stack cannot fix commodity chili economics if diners defect to Skyline.

What makes Gold Star unique

  • July 8, 2026 PAR stack gives Gold Star single-view guest data across 55 locations.
  • Gold Star’s secret Cincinnati-style chili recipe still anchors the 1965 family brand.
  • Drive-thru, carry-out, and online ordering widen appeal beyond chili loyalists.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Performance Bonus

Company News

LINK nky
Jul 20th, 2026
McAlister's Deli opens in Cold Spring Town Center.

McAlister's Deli opens in Cold Spring Town Center. McAlister's Deli is officially open in Cold Spring. McAlister's Deli is a fast-casual restaurant chain known for sandwiches, stuffed baked potatoes, salads and its signature sweet tea. It is located in the Cold Spring Town Center development at 3725 Alexandria Pike. The new business held its ribbon-cutting on July 20. The first 100 guests receive a free tea every week for a year. Cincinnati-style chili will soon have a new home in Northern Kentucky following the groundbreaking of Gold Star's newest location in Cold Spring. Construction is officially underway at Cold Star Cold Spring (3801 Alexandria Pike, Cold Spring, KY 41076) following the location's groundbreaking event on Wednesday, June 3. Gold Star President... June 15, 2026 Campbell County's first Publix Supermarket is open and welcoming customers in Cold Spring. The Publix at 5401 Alexandria Pike held its grand opening on June 17 at 7 a.m. It is located in the Cold Spring Pointe development. Publix at Cold Spring Pointe features a 48,387-square-foot store and employs 140... June 17, 2026 In "Briefs" The Publix Super Market at 5401 Alexandria Pike will welcome customers at its grand opening on Wednesday, June 17, at 7 a.m. This is the first Publix to open in Campbell County; it is located in the Cold Spring Pointe development. "We are thrilled to continue our growth across Northern... May 5, 2026 In "Briefs" Do you have a news tip to share? Send it to [email protected]. [email protected]. Twitter. More by Staff Report

6ix
Jul 8th, 2026
Gold Star Chili expands partnership with PAR Technology to fully unified platform.

Gold Star Chili expands partnership with PAR Technology to fully unified platform. Cincinnati's chili chain deepens its PAR relationship to power a seamlessly connected guest experience NEW HARTFORD, N.Y., July 08, 2026-(BUSINESS WIRE)-PAR Technology Corporation (NYSE: PAR), a leading technology provider powering multi-unit operators across restaurant, retail, and large-scale commerce, today announced that Gold Star Chili, the Cincinnati-style chili chain serving guests across more than 55 locations in the Tri-State region, has added PAR Ordering(TM) and PAR(R) Pay to its existing suite of PAR Hardware(TM), PAR POS(TM), and PAR(R) Punchh(R), completing a fully unified technology stack. The expansion comes at a moment when regional brands are finding that genuine guest loyalty, backed by the right technology, is one of the most durable competitive advantages in the restaurant industry. Building on a PAR Punchh loyalty partnership that has driven measurable gains in guest retention and visit frequency, Gold Star selected PAR Ordering and PAR Pay to complete its technology stack and further elevate the guest experience. The addition of PAR Ordering connects digital channels to the same platform already powering loyalty and operations, while PAR Pay brings payment activity natively into the same ecosystem - giving the brand a single view of its guests with the intelligence to take action in real time. "When a brand has spent 60 years earning guest trust, the technology behind the counter has to meet that same standard," said Savneet Singh, CEO of PAR Technology. "Regional brands like Gold Star have built something incredibly valuable: deep guest loyalty and genuine, long-term connections to their communities. By adding PAR Ordering and PAR Pay, Gold Star can simplify operations, gain better visibility across every transaction, and deliver a more seamless guest experience, all while preserving the qualities that have made the brand successful for generations. The brand is the hero, and successful tech vendors understand and work to enhance this." The decision to expand came from a straightforward premise: the more of the guest journey that runs through a unified platform, the smarter it gets. Gold Star's teams have seen firsthand how PAR Punchh turns loyalty interactions into insight and how PAR POS keeps high-volume service running smoothly across dozens of locations. Adding PAR Ordering and PAR Pay completes the loop, connecting digital ordering and payments to the loyalty and operations data already in place, so agentic workflows can surface opportunities, automate routine decisions, and ensure every guest touchpoint informs the next one. Gold Star Chili PAR Technology Corporation

CityBeat
Apr 28th, 2025
Gold Star Chili Launches Limited-Time Spicy Chicken Sandwich With Ghost Pepper Sauce

Gold Star Chili launches limited-time Spicy Chicken Sandwich with ghost pepper sauce.

Sinclair Broadcast Group Inc.
Feb 27th, 2025
Cincinnati chili parlors roll out deals, new menu items to celebrate National Chili Day

Gold Star announced its "5 6 7 Deals" ahead of National Chili Day, which offers fans the following deals from February 24 - March 2:

CityBeat
Dec 19th, 2024
Strong's Brick Oven's Gold Star Chili Pizza Will Warm Your Cold Heart This Winter

Strong's Brick Oven Pizzeria and Gold Star Chili have announced the release of the limited-time Gold Star Chili Pie at Strong's.