Full-Time

SOC Analyst

Happyrobot

Happyrobot

51-200 employees

SaaS automating real-time carrier capacity

No salary listed

Barcelona, Spain + 1 more

More locations: Madrid, Spain

Hybrid

Hybrid work is required; the posting lists Madrid and Barcelona as work locations.

Category
IT & Security (1)
Required Skills
Bash
Microsoft Azure
Python
SOC 2
AWS
Google Cloud Platform

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Requirements
  • Two to three years of experience as a Security Operations Center analyst or in a blue-team, detection, and response role.
  • Hands-on alert triage experience with a security information and event management system and an endpoint detection and response platform, including investigation, disposition, and escalation.
  • Experience analyzing logs across cloud, identity, and endpoint sources.
  • Working knowledge of MITRE ATT&CK and common attack patterns.
  • Clear written incident notes and escalations in English at B2 level or higher.
  • Ability to operate on a coverage-hours rotation.
Responsibilities
  • Own the alert queue during coverage hours.
  • Prioritize and disposition alerts accurately and quickly, acknowledging high-severity alerts within 15 minutes and dispositioning all alerts within the service-level agreement.
  • Distinguish true positives from noise and act accordingly without waiting for instruction.
  • Pivot across cloud, identity, and endpoint log sources to build a clear timeline for alerts requiring deeper investigation.
  • Use MITRE ATT&CK as a reference framework to interpret alerts and their context.
  • Escalate incidents with severity reasoning, timelines, affected systems, and recommended next steps.
  • Follow runbooks rigorously and flag incorrect steps, missing cases, or outdated assumptions while proposing fixes.
  • Run a weekly feedback cycle with the SOC Engineer by reporting false positives, noise patterns, and cases requiring detection-logic adjustment.
  • Maintain current and organized monitoring and response evidence for SOC 2, ISO 27001, and customer incident-response commitments.
Desired Qualifications
  • Familiarity with a cloud console such as AWS, Azure, or Google Cloud Platform.
  • Basic scripting in Python or Bash.
  • Experience with phishing and email threat analysis.
  • Certifications such as BTL1, GCIH, Security+, or CySA+.
  • Exposure to detection tuning or writing simple detection rules.
  • Prior experience at a software-as-a-service company or technology startup.

Happyrobot.ai provides a cloud-based SaaS platform for the logistics and transportation sector that automates the sharing of real-time truck capacity. It integrates with carrier systems to handle routine tasks such as load status updates, payment requests, and finding available loads and trucks, reducing manual work. The platform uses AI to learn and improve how it matches capacity and automates communications over time. Its subscription- or usage-based model lets carriers scale access as their needs grow with a focus on saving time and boosting efficiency.

Company Size

51-200

Company Stage

Series C

Total Funding

$209.9M

Headquarters

Dover, Delaware

Founded

2022

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Simplify Jobs

Simplify's Take

What believers are saying

  • On February 9, 2026, MODE cut first-response times to zero.
  • HappyRobot says customers automate 28,000 hours monthly and 70% autonomous resolution.
  • August 4, 2026 funding from Prysm and Eurazeo expanded capital to about $200 million.

What critics are saying

  • Parade, Numeo, Debales, and Keelway attack HappyRobot's freight voice niche.
  • Customer-specific deployments still take four to twelve weeks, limiting software margins.
  • Microsoft, Salesforce, or SAP bundle similar agents and kill standalone demand.

What makes Happyrobot unique

  • HappyRobot's agents execute phone, email, and TMS workflows end-to-end, not chat suggestions.
  • Its August 4, 2026 Series C valued it at $1.2 billion.
  • DHL, MODE Global, and 150-plus enterprises validate logistics-specific deployments.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Growth & Insights and Company News

Headcount

6 month growth

-9%

1 year growth

0%

2 year growth

-6%
VocoLife
Aug 5th, 2026
AI agent HappyRobot valued at $1.2B: logistics tech boom.

AI agent HappyRobot valued at $1.2B: logistics tech boom. 2h ago · 0:00 listen · Source: Journal of Commerce Summary. New reports show that HappyRobot, an AI agent provider, has reached a valuation of $1.2 billion. This development is sparking conversations about the value of logistics technology in the current artificial intelligence landscape. Meanwhile, industry groups are expressing concern over emerging reports about potential future shipping arrangements between Iran and Oman for a key strait. These arrangements could include tolls on vessels. In other news, spot truckload rates saw a seasonal drop week-to-week in July. However, data indicates these rates remain elevated, with the West Coast experiencing the highest rates and shipper spending. This information impacts how VocoLife understand current trends in technology valuation and global shipping. This is an AI-generated audio summary. Always check the original source for complete reporting.

El País
Aug 4th, 2026
HappyRobot closes a round of 130 million led by Prysm Capital and Eurazeo.

HappyRobot closes a round of 130 million led by Prysm Capital and Eurazeo.

Startups Magazine
Aug 4th, 2026
HappyRobot hits $1.2Bn valuation as it raises $150M.

HappyRobot hits $1.2Bn valuation as it raises $150M. August 4, 2026 Anna Wood is the Editor of Startups Magazine. She joined... HappyRobot, the startup putting AI agents to work across complex enterprise operations, has raised $150 million in a Series C funding round, which values the company at $1.2 billion post-money valuation. The round was led by Prysm Capital and co-led by Eurazeo, with participation from strategics like Bankinter, Kfund, Koch Disruptive Technologies (KDT), Orange, and T.Capital (Deutsche Telekom), Endeavor Catalyst, and Wave-X. Enterprise operations continue to rely on millions of phone calls, emails, documents, and disconnected systems every day. While AI has made it easier to generate information, many organisations still struggle to automate the work required to keep their businesses running. HappyRobot aims to bridge that gap by deploying AI agents that can execute and reason within existing enterprise systems while working alongside employees. Deployment of agents isn't a one-time project but an ongoing partnership: initial agents typically go live within four to 12 weeks, and each sprint that follows refines the agents already in production and adds new ones. One customer is automating 28,000 hours of work every month. According to the company, in customer care, agents are achieving 9.4/10 customer satisfaction scores and more than 70% autonomous resolution on average. Operational teams have increased capacity by 10x, and sales teams have generated 5x more revenue through previously underutilised channels. "Getting agents to do work is the starting point, not the destination," said Pablo Palafox, Co-Founder and CEO of HappyRobot. "HappyRobot's thesis is that enterprise superintelligence, where an organisation's collective intelligence compounds as agents and people learn from one another, requires far more than task-performing agents. It requires a platform and a deployed motion capable of operationalizing that platform inside a specific business." HappyRobot was co-founded by Pablo Palafox, Javi Palafox, and Luis Paarup, who serve as CEO, COO, and CTO, respectively. Their leadership brings a unique combination of deep AI expertise, firsthand operational experience and technical execution, giving HappyRobot a product vision rooted in the real-world complexity its customers face. HappyRobot works with more than 150 enterprise customers, including DHL, Uber, and Kuehne + Nagel, and has grown 5x since raising its Series B late 2025. After first proving its platform in logistics, HappyRobot is expanding across the supply chain as well as into insurance, energy and utilities, telecommunications, airlines, and other sectors where business-critical work still depends on manual coordination across fragmented systems. "It had been a while since we met a company that fundamentally expands what enterprise AI can do," said Anne-Charlotte Philbert, Partner at Eurazeo. "While most AI enhances individual productivity, HappyRobot automates complex, end-to-end business operations with AI agents already running in production at scale. From day one, we knew Pablo and the team were building something special: a truly AI-native platform, world-class technical depth, and customers seeing exceptional ROI in mission-critical industries such as supply chain, energy, telecommunications, and banking. We're excited to partner with HappyRobot as they build the AI-native operating system for enterprise operations and accelerate their expansion across Europe."

Tech.eu
Aug 4th, 2026
HappyRobot lands $150M Series C to scale agentic AI for enterprise operations.

HappyRobot lands $150M Series C to scale agentic AI for enterprise operations. The new funding values the company at $1.2 billion as it expands beyond logistics into insurance, energy, telecoms, airlines, and other industries that rely on complex operational coordination. HappyRobot, a company developing agentic AI for supply chains has raised $150 million in Series C funding led by Prysm Capital and co-led by Eurazeo. Existing investors a16z, Base10, Y Combinator are doubling down with participation from strategics like Koch Disruptive Technologies (KDT), KFund, Orange, and T.Capital (Deutsche Telekom), Bankinter, Endeavor Catalyst and Wave-X. The round values the company at $1.2 billion post-money, bringing total funding to around $200 million. Enterprise operations continue to rely on millions of phone calls, emails, documents and disconnected systems every day. While AI has made it easier to generate information, many organisations still struggle to automate the work required to keep their businesses running. HappyRobot bridges that gap by deploying AI agents that can execute and reason within existing enterprise systems while working alongside employees. HappyRobot's platform enables organisations to build, deploy, and manage AI agents that automate complex operational workflows across voice, email, documents, and the web. By learning from every interaction and execution, it helps organisations capture operational knowledge, streamline information exchange, and gain real-time visibility across their operations. Through the millions of tasks HappyRobot agents execute each month, customers are seeing measurable impact across departments. Deployment isn't a one-time project but an ongoing partnership: initial agents typically go live within 4 to 12 weeks, and each sprint that follows refines the agents already in production and adds new ones. One customer is automating 28,000 hours of work every month. In customer care, agents are achieving 9.4/10 customer satisfaction scores and more than 70 per cent autonomous resolution on average. Operational teams have increased capacity by 10x, and sales teams have generated 5x more revenue through previously underutilised channels. The company works with more than 150+ enterprise customers, including DHL, Kuehne + Nagel, Naturgy, Repsol, and Uber, and has grown 5x since raising its Series B late last year. After first proving its platform in logistics, one of the world's most operationally demanding industries, HappyRobot is expanding across the supply chain as well as into insurance, energy and utilities, telecommunications, airlines, and other sectors where business-critical work still depends on manual coordination across fragmented systems. "Getting agents to do work is the starting point, not the destination," said Pablo Palafox, co-founder and CEO of HappyRobot. "HappyRobot's thesis is that enterprise superintelligence, where an organisation's collective intelligence compounds as agents and people learn from one another, requires far more than task-performing agents. It requires a platform and a deployed motion capable of operationalising that platform inside a specific business." "Many industries have a surprising share of their costs locked up in coordination, the calls, emails, and handoffs that keep work flowing," said Kerry Wei, Partner at Prysm Capital "While getting an agent to complete a discrete task is increasingly simple, deploying them across multi-step enterprise workflows has proven far more difficult. HappyRobot has built the missing link - the governance, interfaces, and context layer - that enables agents to work seamlessly across complex workflows, driving real ROI by allowing companies to capture value without asking employees to adopt anything new." "It had been a while since we met a company that fundamentally expands what enterprise AI can do," said Anne-Charlotte Philbert, Partner at Eurazeo: "From day one, we knew Pablo and the team were building something special: a truly AI-native platform, world-class technical depth, and customers seeing exceptional ROI in mission-critical industries such as supply chain, energy, telecommunications, and banking." Over the past year, HappyRobot has expanded from two offices to eight locations across North America, Europe, LATAM, and Australia, reflecting growing demand from enterprises looking to automate complex operational workflows. The new funding will accelerate investment in HappyRobot's platform, including expanded AI capabilities, enterprise integrations and the infrastructure required to deploy AI agents at scale. The company will also continue growing its engineering, deployment and go-to-market teams globally to support increasing demand from enterprises across industries. Follow the developments in the technology world. What would you like us to deliver to you?

Fortune
Aug 4th, 2026
HappyRobot is worth $1.2 billion. Its founder says it’s just ‘getting started’ | Fortune

The AI agent startup just raised $150 million after growing revenue more than 5x and landing customers that have expanded contracts by as much as 10x.