Quality Manager

Location

US-Tennessee-Dyersburg

Overview

To provide overall leadership and direction to the Quality department to attain a high level of quality, customer service, and productivity in a safe and efficient manner. To ensure the effective development and implementation of new process technologies, process control system improvements, and capability utilization.

Responsibilities

• Responsible for the overall direction and training of the Lab and Lab personnel in the testing of raw, in-process and finished goods using numerous testing and inspection methods.
• Investigate and promptly respond to customer quality complaints and ensure the proper action is taken to correct Management representative and responsible for maintaining ISO9001/ISO14001 systems.
• Chair ISO management review meetings and author management review reports.
• Lead auditor, host customer/3rd party audits and responsible for completing customer surveys.
• Maintain and revise internal incoming, outgoing, and analytical test procedures.
• Generate and maintain PPAP submissions per customer request on recipes as needed.
• Provide leadership, quality system, safety, or technical related training, as required.
• Direct supplier CAR program, raw material rejections and claim recovery from suppliers.
• Direct internal nonconforming and corrective action programs.
• Drive continual quality improvement focused on improved customer satisfaction, exceeding quality objectives.
• Communicate with suppliers and customers on pertinent quality related matters.
• Complete and document Performance Management for department personnel.
• Interface with management on some new equipment evaluations, purchases, and installations.
• Travel to other HEXPOL locations or to customers may be required.
• Perform any other project/task as assigned by Management.

Qualifications

• Bachelor's Degree in Chemistry, Polymer Science, Chemical Engineering, or other technical areas. Experience may be considered in lieu of education. 

• Seven (7) years of leadership/supervisory experience in a quality position, manufacturing environment preferred. 

• Five (5) years of experience in the polymers industry, preferred  

• Knowledge of Six Sigma. 

• ISO 9001/ISO 14001 Lead Auditor certification. 

• Proficient written, verbal, and interpersonal communication skills. 

• Proficient computer/systems skills – MS Office (Excel/Word/PowerPoint/Outlook). 

• Solid organizational and prioritization skills with the ability to handle multiple tasks, meet tight deadlines, and manage a broad range of responsibilities.  

• High degree of concentration, attention to detail, high energy, self-motivated and self-reliant. 

• Ability to manage, coach and develop Associates. 

• Ability to interact well with all personality types in a leadership role.

• Strong cooperation, collaboration, and team-building skills.

• Effective analytical and problem-solving skills with an emphasis on continuous improvement.

• Ability to handle personal and confidential information. 

Additional Information

HEXPOL Compounding Americas (HCA) is an essential early contributor to the global value chain responsible for the safety, quality, and performance of rubber compounding products and components used by original equipment manufacturers across a range of industries. Sectors served include automotive and transportation; building and construction; consumer and healthcare; oil and gas; industrial; energy, wire and cable; and rollers. As a valued HEXPOL employee, we offer:

• Competitive salary
• Annual variable bonus plan
• Generous benefits package: Health, Dental, Vision, STD, LTD, Life, 401k match
• Paid time off
• Paid holidays
• Employee assistance program

HEXPOL Compounding Americas is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. HEXPOL maintains a strict policy of not accepting unsolicited resumes from staffing agencies or third-party recruiters. We do not engage with agencies without a current, signed agreement in place. Any resume submitted in the absence of such an agreement will be considered the property of HEXPOL with no obligation to pay referral or placement fees.