Medical Assistant

Job Description Summary

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CMA to be assigned to Dr. Athappan - chart preparation, schedule flow. Ensuring patients are roomed, vitals obtained. Reviewing that all testing has been completed prior to upcoming appointment, communicating with scheduling staff as needed for patient add on's or reschedules. Responding to patient calls and portal message and communicating with Dr. as needed to ensure patient care is completed.

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How will you make an impact & Requirements

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Responsibilities:

• Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information.

• Assists providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety.

• Performs EKGs, immunizations, and specimen collection in accordance with policy and competency standards.

• Prepares, labels, and processes laboratory samples and point-of-care tests accurately.

• Maintains infection control, safety protocols, and equipment calibration across all clinical areas.

• Supports providers with patient triage, care coordination, and transitions across clinical settings.

• Provides patient education regarding medications, treatment plans, chronic condition management, and preventive care.

• Accurately document clinical data, provider instructions, and patient updates in the electronic health record (EHR).

• Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to ensure timely care.

• Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as needed.

• Monitors inventory levels and prepares examination or procedure rooms with required supplies and equipment.

• Participates in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement.

• Facilitates communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care.

• Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.

• Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient populations.

• Demonstrate excellent guest service to internal team members and patients.

• Performs other related duties as assigned.

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