Office Manager

We don’t simply hire employees. We invest in them. When you work at Chatham, we empower you — offering professional development opportunities to help you grow in your career, no matter if you've been here for five months or 15 years. Chatham has worked hard to create a distinct work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every day. 

Chatham recently opened an office in Charlotte, NC. We are in need of an efficient and independent Office Manager to ensure smooth office operations and provide administrative support to our team at this location.

In this role you will:

As the Office Manager, you won’t just keep the lights on, you will help create an environment that inspires people to do their best work and feel supported while doing it.  As our Office Manager, you will be the heart of that experience.  You will be able to shape how our office runs, build relationships across teams and directly impact the culture and efficiency of our team.  This is a role for someone who loves variety, is an independent and proactive worker, a problem solver and takes great pride in the office space.

Administrative and office-related needs

• Welcome guests and ensure that employees and visitors have a positive experience while in our office.

• Organize the Charlotte office space and serve as a primary point of contact for staff regarding office needs.

• Ensure physical building needs are managed and that office supplies are adequately stocked, equipment is functioning, administrative processes run smoothly.

• Work directly with Spectrum (Charlotte building management) to schedule and receive deliveries and mail.

• Work directly with Spectrum, Chatham Support team and Chatham Security team to assist with badging and building security.

• Assist with presentation needs (binding materials, hosting client guests, etc.).

• Manage kitchen area inventory, stocking supplies, and ensure equipment is in working order.

• Ensure physical building needs are managed and that office supplies are adequately stocked, equipment is functioning, administrative processes run smoothly.

• Vendor management (cleaners, shredding service, equipment, etc.)

• Manage expense reports and client reimbursables

• Work with various teams to help manage team new hire onboarding/offboarding.  Welcome new employees and help them get acclimated and set up at their workstations.

• Work alongside Travel team to learn company policies, procedures, and tools related to travel and expense booking to be a resource to employees in accurately booking individual travel and expenses.

• Work with IT Support to help solve problems with simple IT office concerns, help organize equipment and supply equipment to employees.

• Manage employee, community, client events, and activities

• Plan and execute food and logistics support for client conferences, community partner events, and internal meetings and activities to help foster team culture.

• Remain mindful of important milestones, dates, volunteer activities and events (team member birthdays, work anniversaries, etc.) and help create a welcoming environment by leading related social activities.

• Work in coordination with headquarters Experience Team on companywide initiatives/events.  

• Help plan and coordinate activities that support our 1% initiative supporting the local community.

Your impact:

This role is an important part of achieving Chatham’s purpose of impacting our employees through consistent, proactive, warm interactions, whether on the phone or in person. You will also impact Chatham’s clients by assisting with meeting coordination and event planning. This role has far-reaching impact in demonstrating our values of doing excellent work, working together, and forming long-term relationships. We seek an individual who will thrive in our culture and make a significant impact over the long term through drive and determination.

Contributors to your success: 

• Minimum 5 years of office management and/or administrative support experience 

• Ability to learn technologies quickly 

• Excellent interpersonal, verbal, and written communication skills

• Highly organized with the ability to bring focus and structure to a fluid set of demands, anticipate needs and excellent follow-through

• Trustworthiness to handle highly sensitive and confidential information

• Humility and willingness to learn

• Ability to juggle time sensitive tasks/responsibilities

• Ability to collaborate seamlessly with peers and executives 

• Proficient computing skills including Microsoft Office products (such as Excel, Outlook, PowerPoint, Word, Teams)

• Ability to multi-task, at times under pressure, and remain calm

• Detail-oriented

• Self-starter with ability to prioritize/manage time and work independently

• Strong desire to provide exceptional service in any task

• Friendly disposition

• Willingness to occasionally travel to Chatham Financial headquarters in Kennett Square, PA

• Must be able to lift up to 50lbs.

About Chatham Financial:

Chatham Financial is the largest independent financial risk management advisory and technology firm. A leader in debt and derivative solutions, Chatham provides clients with access to in-depth knowledge, innovative tools, and an incomparable team of over 750 employees to help mitigate risks associated with interest rate, foreign currency, and commodity exposures. Founded in 1991, Chatham serves more than 3,500 companies across a wide range of industries — handling over $1.5 trillion in transaction volume annually and helping businesses maximize their value in the capital markets, every day. To learn more, visit chathamfinancial.com. 

Chatham Financial is an equal opportunity employer.

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