Account Director
Posted on 11/9/2023
INACTIVE
Consumer-engagement platform rewarding shopping loyalty via receipt
Company Overview
Fetch stands out as a leading consumer-engagement platform in America, offering a unique blend of shopping rewards and consumer insights. Its user-friendly app, which rewards customers for purchasing their favorite brands and scanning their receipts, fosters a culture of savings and loyalty. Additionally, Fetch's ability to provide brand partners with a comprehensive view of shopping habits positions it as a valuable player in the retail industry, demonstrating its competitive advantage and industry leadership.
Consumer Goods
Data & Analytics
Company Stage
Series E
Total Funding
$586.9M
Founded
2013
Headquarters
Madison, Wisconsin
Growth & Insights
Headcount
6 month growth
↑ 1%1 year growth
↑ 4%2 year growth
↑ 38%Locations
United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Marketing
Sales
Salesforce
PowerPoint/Keynote/Slides
Communications
CategoriesNew
Sales & Account Management
Product
Growth & Marketing
Requirements
- Successful track record of exceeding quotas and driving renewal/upsell revenue for organizations
- 4-10 years of sales-driven account management experience partnering with marketing contacts at a NY/Chicago based enterprise beverage partner
- Prior work experience involving B2B sales account management within Ad Sales, Tech, Digital Media, Consumer Insights, consulting, or other relevant industries
- Knowledge of consumer insights and marketing terminology
- Experience consolidating complex data into data-informed stories for partners and colleagues; Utilize tools such as PowerPoint and Google Slides
- Experience with advanced Excel. Managing and synthesizing large data sets managing advanced functions such as filters, formulas, pivot tables, etc.
- Possess strong negotiation skills and agility in objection handling, rejection, and managing ambiguity
- Experience with Salesforce functions and dashboards
- Exceptional written email communication skills to manage and operationalize large-scale projects across multiple teams and stakeholders
- Able to travel when necessary for sales meetings, client presentations, etc.
- Comfortable with autonomy, resourcefulness, and flexibility in a fast-paced environment
Responsibilities
- Retain and expand Fetch partners
- Develop and maintain strong relationships with existing clients, particularly sales and marketing leaders and C-suite executives
- Lead quarterly business reviews and other key partner touchpoints in a manner that continuously improves the relationship between Fetch and brand partners
- Ensure partners have regular access to data and reporting to optimize Fetch’s share of partner budget and increase partner spending in a valuable way, driving value for our brand partners, which ultimately reduces churn
- Flex your influence skills; you’ll engage partners with the value Fetch brings, strategy, and vision
- Maintain a thorough, up-to-date familiarity and understanding with Fetch’s products and strategies that impact partner relationships; this includes clubs, marketing and communications, and more creative bespoke offerings reflective of the partner’s desires
- Maintain cross-functional collaboration and communications within and outside of Revenue Generation, including marketing, tech, product, and design
- Promote teamwork and communication on our Sales team; we’re all owners of Fetch, so a win for one is a win for all
- In tandem with your Industry Lead (Supervisor), work closely with your industry pod, along with XFN stakeholders on implementation and ATSO, to ensure Special Offers are likely to achieve partner objectives
- Leverage data from internal partners to show our partners the value behind additional offer opportunities
- Partner with our internal B2B marketing team on client communications highlighting Fetch’s value and solutions
- Demonstrate a solid and developing understanding of marketing budget and allocation for key accounts
Desired Qualifications
- Experience in the beverage industry
- Experience in remote work environments
- Experience with loyalty programs or customer rewards
- Experience in a startup or fast-growing company