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User Experience Research Operations Manager

Posted on 2/1/2023

Epic Games

Epic Games

5,001-10,000 employees

Develops 3D engine technology and digital platforms

Industrial & Manufacturing
Consumer Software
Real Estate

Compensation Overview


Mid, Senior

Morrisville, NC, USA

Required Skills
UI/UX Design
  • 3-5 years experience in project management and/or research operations. Experience in these roles within the games industry is preferred, but not required
  • Excellent organizational and communication skills. Team members should feel they can approach you in any situation and receive support
  • Strong technical skills and competence. You should be willing to get in there with software and hardware and find out what their limitations and benefits are
  • Experience in or an interest in User Experience Research
  • A passion for video games; Being familiar with, and playing, games will be part of your role
  • Project manage and support the entire UX Research team to smoothly plan and prioritize research demands. As part of this you will collaborate on and lead process improvement, as well as supporting and leading team morale initiatives and projects
  • Own, maintain, and improve our participant recruitment databases and processes. Including carrying out and training others on the team in participant recruitment and management. This will include participant support before, on, and after test sessions
  • Use your technical skills and knowledge of software and hardware to maintain, support, and improve our state of the art UX Lab, P and remote testing processes
  • Be a key point of contact and knowledge between the UX Research team and the support teams (e.g. IT, Finance, catering, events, etc) and production teams within Epic. You will know how to get things done via these channels and be up to date on the production schedules and roadmaps
  • Maintain, manage, and create relationships with external vendors whose products directly impact research team goals

Epic Games is a prominent provider of Unreal Engine, a widely utilized 3D engine technology with applications in gaming, film, architecture, automotive, and simulation. The company also offers Epic Online Services and Epic Games Store, establishing a comprehensive digital platform for developers and creators to produce, distribute, and manage games and other content.

Company Stage


Total Funding



Cary, North Carolina



Growth & Insights

6 month growth


1 year growth


2 year growth



Health coverage - 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match and profit share

Robust mental well-being programs & free therapy and coaching for employees & dependents

Unlimited PTO & sick time

Paid sabbatical