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Sr. Renewals Manager
Posted on 4/7/2022
INACTIVE
Locations
United Kingdom
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Sales
Requirements
  • 3+ years of Sales / Customer Success / Account Management experience preferably within an Enterprise SaaS organization
  • Solid understanding of Enterprise SaaS applications and collaboration technology
  • Consistent track record of achieving personal and team goals
  • History of thriving in a rapidly-changing environment
  • Ability to grow business in a strategic manner, i.e. creating new processes and initiatives
  • Bachelor degree required
Responsibilities
  • You will own, drive, and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships
  • You will actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
  • You will maintain and report an accurate rolling 90-day forecast of renewals in your territory
  • You will negotiate and execute renewal contracts (in partnership with legal) that align to customer goals
  • You will discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
  • Develop playbook for renewal engagement maximizing revenue retention
Slack

1,001-5,000 employees

Team communication and collaboration platform
Company Overview
Slack's mission is to make work life simpler, more pleasant and more productive. The company operates a workplace communication platform used by 65 of the Fortune 100.
Benefits
  • Time off to rest, recharge and volunteer
  • Exceptional health-care coverage
  • Holistic programs for well-being, family planning and more
Company Values
  • Empathy
  • Courtesy
  • Thriving
  • Craftsmanship
  • Playfulness
  • Solidarity