Full-Time
Perplexity AI
501-1,000 employees
Advanced answer engine providing reliable information
Compensation Overview
$170k - $220k/yr
Senior
San Francisco, CA, USA
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- 6+ experience building and leading the Customer Success function at scaling tech companies, specifically working with enterprise clients
- Proven track record of driving enterprise-level satisfaction, growth, and retention
- Excellent communication and presentation skills, with the ability to engage C-level executives
- A self-starter by nature, comfortable dealing with ambiguity and juggling multiple initiatives
- Ability to work under pressure, thriving in demanding environments
- Ability to work independently and as part of a collaborative team
- Proficiency in CRM systems and customer success tools
- Develop and implement our Enterprise customer success strategy
- Serve as the primary point of contact for key enterprise clients
- Drive initial enablement through high quality onboarding and training
- Design growth strategies to foster and expand client use
- Manage retention, working with clients to quantify value delivered
- Advocate for client needs, and collaborate with cross-functional teams to drive product development
- Establish key performance indicators for customer success, and analyze data and feedback to identify trends and opportunities
Perplexity AI provides an answer engine that delivers accurate and reliable responses to user queries. The platform uses current sources to ensure the information is both precise and relevant. It caters to a wide audience, including individuals looking for quick answers and businesses needing detailed information. Unlike many competitors, Perplexity AI emphasizes high-quality, source-backed answers, making it a valuable resource for users seeking trustworthy data. The company's goal is to meet the increasing demand for immediate access to reliable information, generating revenue through subscription fees, advertising, and partnerships.
Company Size
501-1,000
Company Stage
Late Stage VC
Total Funding
$915M
Headquarters
San Francisco, California
Founded
2022
Simplify's Take
What believers are saying
- Integration with WhatsApp increases user engagement and data collection opportunities.
- Partnership with Motorola expands Perplexity's reach in the mobile device market.
- AI-driven e-commerce solutions present new opportunities for enhancing answer engine capabilities.
What critics are saying
- Competition from Google embedding ads in AI chatbots may impact market share.
- Privacy concerns over browser data monitoring could affect user trust and retention.
- User adoption challenges on WhatsApp and iOS devices may hinder growth.
What makes Perplexity AI unique
- Perplexity AI integrates large language models with search engines for precise responses.
- The platform offers an open-source environment for public access and development.
- Perplexity AI provides up-to-date, source-backed answers to diverse user queries.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Company Equity
Growth & Insights and Company News
6 month growth
↓ -32%1 year growth
↓ -26%2 year growth
↓ -20%Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More. Visa has launched a new platform designed to let artificial intelligence agents purchase products on behalf of users, effectively giving AI access to people’s credit cards — with strict guardrails. The system, called Visa Intelligent Commerce, was unveiled last Wednesday at the company’s Global Product Drop event in San Francisco and enables AI assistants to not only recommend products but complete transactions.“Soon people will have AI agents browse, select, purchase, and manage on their behalf,” said Jack Forestell, Visa’s Chief Product and Strategy Officer, during the announcement. “These agents will need to be trusted with payments, not only by users, but by banks and sellers as well.”The initiative is built on a network of partnerships with leading AI companies including Anthropic, IBM, Microsoft, Mistral AI, OpenAI, Perplexity, Samsung, and Stripe, among others. This collaboration aims to embed payment capabilities directly into AI systems that are already transforming how consumers discover products and services.Visa’s new platform addresses a critical gap in the current AI commerce landscape
Google is testing the placement of ads inside AI chatbot conversations in an aggressive move to protect its bread and butter: search ads. According to Bloomberg, Google has begun embedding ads directly into conversations with artificial intelligence (AI) chatbots from startups, including iAsk and Liner. It’s an expansion of Google’s AdSense for Search network and [] The post Beyond Search: Google Eyes AI Chatbots as New Ad Territory appeared first on PYMNTS.com.
Three of the world’s largest payment companies, Visa, Mastercard and PayPal, are racing into the next frontier in digital commerce: agentic AI. This week, all three announced they were deploying agentic commerce, a fast-emerging trend in which AI agents not only assist consumers with shopping but also complete transactions on their behalf. “These technologies have [] The post Visa, Mastercard, PayPal Fuel Agentic AI Commerce Boom appeared first on PYMNTS.com.
April 2025 - Perplexity AI, the increasingly popular AI-powered knowledge assistant, has officially launched its chatbot on WhatsApp - bringing advanced AI tools directly to one of the world's most widely used messaging platforms.
OpenAI said Monday (April 28) that it began rolling out features that make it easier and faster to “find, compare and buy products” in its ChatGPT chatbot. These features include improved product results; visual product details, pricing and reviews; and direct links to buy, the company said in a Monday post on X. They will be available to Plus, Pro, Free and logged-out users, according to the post