Full-Time
Technical AI Solutions Engineer
Multiple Teams
Posted on 9/8/2025
Cassidy
11-50 employees
Platform to build department-specific AI assistants
No salary listed
No H1B Sponsorship
New York, NY, USA
In Person
This is an in-person role.
 Sales & Solution Engineering (1) |
|---|
- 2-4 years of experience in one or more of the following: Software engineering with direct customer-facing exposure (e.g., supporting integrations, APIs, or technical onboarding), Management or technology consulting (process optimization, systems integration, or digital transformation), technical pre-sales or sales engineering at a SaaS company, implementation or technical success for a SaaS platform
- Strong analytical and problem-solving skills with the ability to diagnose issues quickly and design scalable solutions.
- Excellent communicator who can distill technical concepts for both technical and business stakeholders.
- Passion for AI, automation, and empowering customers with new technology.
- Thrive in a fast-paced, high-growth environment where ambiguity is the norm.
- Based in NYC (this is an in-person role).
- Must have work authorization in the US (no visa sponsorship available).
- Master Cassidy’s Platform: Develop deep expertise in our capabilities, use cases, and best practices.
- Partner with Customers: Lead technical discovery, troubleshoot workflows, and guide customers through design and implementation.
- Drive Enablement: Build sample workflows and AI assistants to demonstrate concepts; educate customers so they can scale independently.
- Influence Product: Identify patterns in customer challenges, propose feature enhancements, and act as the customer’s voice within Cassidy.
- Collaborate Cross-Functionally: Work with Sales, Product, Engineering, and Customer Success to deliver seamless customer experiences.
CassidyAI provides a platform that helps enterprises build customized AI assistants for different departments. These assistants are trained on a company’s own data and knowledge, so they can handle tasks like sales outreach, customer service, product development support, and HR documentation. The product works by letting businesses securely upload internal data, then training and deploying department-specific AI agents through a subscription-based platform that includes optional advanced customization and support services. CassidyAI differentiates itself by focusing on tailoring AI assistants to individual departmental needs using a company’s private data, aiming to automate a large portion of tasks across the workforce. The goal is to improve productivity and streamline operations by integrating AI into everyday work processes while ensuring data security and control for the enterprise.
Company Size
11-50
Company Stage
Series A
Total Funding
$13.7M
Headquarters
New York City, New York
Founded
2023
Simplify's Take
What believers are saying
- Raised $10M Series A from HOF Capital to expand platform and team.
- Trusted by Justworks and NTT Data, driving rapid enterprise adoption.
- SOC 2 Type II compliant with GDPR for secure AI data handling.
What critics are saying
- n8n's $180M Series C funds AI workflow expansions, undercutting Cassidy pricing.
- Microsoft Copilot Studio erodes no-code intermediary value with Azure integrations.
- Anthropic Claude Enterprise agents outperform Cassidy in complex decisions.
What makes Cassidy unique
- Cassidy enables non-technical teams to automate workflows using internal data without coding.
- Integrates with 100+ tools like Slack and SharePoint for real-time enterprise context.
- Provides 1000+ curated use cases across sales, HR, and support departments.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Company News
Cassidy, a context-powered AI automation platform, raised $10M in Series A funding led by HOF Capital, with participation from The General Partnership, Neo, and Alumni Ventures. The platform enables non-technical teams to automate complex workflows without coding, driving rapid adoption and business outcomes. The funding will expand the platform and team to help enterprises leverage their institutional knowledge. Trusted by companies like Justworks and NTT Data, Cassidy is headquartered in NYC.
/PRNewswire/ -- Cassidy, the fast-growing context-powered AI automation platform for non-technical teams, has raised $10 million in Series A funding led by HOF...
Cassidy, a NYC-based provider of a business automation platform, raised $3.7M in Seed funding
Cassidy has raised $3.7 million in seed funding to develop AI automations powered by internal company data. The platform integrates with tools like Slack, Sharepoint, and Notion to provide real-time business context, enabling teams to build AI workflows that make complex decisions. Cassidy ensures data accuracy through human-in-the-loop processes and improves over time by refining context and prompts.