Area Catering Sales Manager

Salary Range: 70000 to 80000 (Currency: USD) (Pay period: per-year-salary)

Responsibilities:

• Responds to incoming sales leads for the property.
• Identifies, qualifies and solicits new business to achieve personal and property’s revenue goals.
• Focuses efforts on key and target accounts with significant potential sales revenue.
• Develops and executes effective sales plans and actions.
• Maximizes revenue by selling food and beverage to groups.
• Understands the overall market; competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the property based on market conditions and property needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Handles complex business with significant revenue potential as well as significant customer expectations.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities to include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Provides excellent customer service in order to grow share of the account.
• Collaborates with Director of Revenue to manage group room blocks effectively including cutoff dates, rooming lists, etc.
• Conducts formal pre-event meetings as required to review/communicate group needs. Ensures proper and prompt follow up on all upsell opportunities.
• Manages meeting space, room set up, food and beverage and audio visual requirements.
• Collaborates with all other operational departments to communicate group details via the group resume pertaining to arrival/departures, billings, special requests, etc.
• Identifies improvements to enhance the client experience.
• Maintains performance level when experiencing changes or challenges.
• Adhere to all standards, policies, and procedures and consistently maintain a professional and ethical representation within the Sales and Catering Department.
• Performs other duties, as assigned, to meet business needs.

Required Skills and Experience:

• Skills and Abilities:
• Excellent oral and written communication skills.
• Demonstrates independent problem solving skills and identify process improvements needed.
• Strong knowledge of Microsoft Office and Excel.
• Strong work ethic and professional focus; High level of integrity and discretion.
• Must be able to manage multiple priorities in a fast-paced environment.
• Ability to work extended hours based on business needs, with physically demanding responsibilities such as walking, standing, carrying, and lifting throughout the extended shift. Ability to push, pull, and lift up to 20 pounds on occasional basis.
 
• Experience:
• At least 2 + years of full-service hotel sales experience required.
• 2+ years of progressive catering sales experience required.
• Delphi experience
• A proven track record of success in a hotel or a related service industry
 
• Education:
• • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, or related major, preferred
• High school diploma or GED required.
• College degree or equivalent experience required.
 
 
• EEO AA M/F/Vet/Disabled

Benefits:

• Well-Being Benefits:
• Health Insurance
• Dental & Vision Insurance
• Short & Long Term Disability
• Vacation Policy
• Eligible for Incentive
 
• Long Term Planning:
• 401(k) Retirement Program
• Paid Life Insurance
• Tuition Reimbursement
 
• Team Member Programs:
• Our Big 3 Mission Statement Leaders of the Month/Year
• Annual Performance Appraisals and Wage Increase Opportunities
• Annual Team Member Banquets
• Annual Team Member Engagement Survey
• Discounted Room Rates for Team Members, Family and Friends
• Complimentary Room Stays
• Weekly Payroll
• Complimentary Parking