Claims Process Consultant

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Job Title

Claims Process Consultant, Commercial Non-Injury (Remote)

Requisition Number

R7423 Claims Process Consultant, Commercial Non-Injury (Remote) (Open)

Location

Oklahoma - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Colorado Springs, Colorado, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker {+ 21 more}

Job Information

We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today’s way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with tailored solutions. We’re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We’re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a Claims Process Consultant, Commercial Non-Injury.

Your Role:

Utilizes advanced knowledge and experience in business and process analysis and improvement methods to scope, charter and leads all phases of highly complex process analysis and design initiatives for Non-Injury Commercial Claims. Responsible for the identification and benchmarking of best practice business processes for large functional areas and/or divisions to support achievement of high-impact operational, customer, growth, employee and profitability objectives. Manages large projects and provides consulting to address large scale/highly complex problems where analysis of situations or data requires in-depth evaluation of business, process and people factors. Uses knowledge of change management concepts in implementation of business initiatives.

Your Work:

• Identifies, documents and evaluates business operations and process designs.
• Collects data to identify root causes of problems and performs deep dives into data without much direction. 
• Collaborates with business leaders to achieve enterprise objectives and core business process performance targets.
• Responsible for identifying the need for and assuring the integration of business processes across divisions.
• Measures performance against business requirements and aligns improvement to performance shortfalls.
• Provides consultation and leads projects to apply re-engineering techniques to improve business performance and product quality.
• Recommends improvements on project delivery and business analysis processes and execution.

Required Experience, Education and Skills:

• High school diploma (HS) / GED.
• 6+ years related business experience with a focus on process.
• Comprehensive understanding of end-to-end claim handling practices.
• Knowledge of claim systems and applications.
• Ability to prioritize work, organize time, and balance multiple projects.

What would make us excited about you:

• BA/BS degree or equivalent combination of education and experience.
• Commercial Claims experience strongly preferred.
• 3+ years of Claims Leadership experience.
• 3+ years of Non-Injury Leadership experience.

Mobilitas Careers  

At Mobilitas, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it. 

Join us if you…

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.  

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!  Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join us: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]

As part of our values, we are committed to supporting inclusion and diversity. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.

Mobilitas is an equal opportunity employer.  

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