As a Solutions Engineer and member of the Customer Success team, you will work with our current and prospective customer to scope technical projects and support the development of other engineers to build out our Salesforce integration to customer environments.  We’re looking for someone who has experience implementing custom integrations for enterprises. This is a customer-facing software engineer with generalist IT exposure to common enterprise business systems and technologies.  While the Solutions Engineer will not implement solutions directly, they need to engage prospects/customers IT stakeholders credibly, and advise on possible implementation paths and feasibility.

More specifically, we’re looking for a SFDC experienced engineer to be a subject matter expert specific to the LinkSquares Salesforce integration with our end to end AI powered Contract Lifecycle Management (CLM) SaaS product suite.  This integration is a competitive advantage for LinkSquares product offering enabling users to draft and issue legal agreements fast with centralized communication and real-time updates. 

Key Competencies:

• Ability to understand customer business process and desired future state
• Skilled at delivering high-impact, integrated software demonstrations to cross-functional audience
• Expertise proposing technical solutions and assessing implementation feasibility based on customer requirements
• Ability to link technical solutions to business value to help close pre-sales opportunities

We’re looking for teammates with:

• 2+ years building customer-oriented software integrations solutions
• Demonstrated expertise with Salesforce.com
• Experience with Contract Lifecycle Management (CLM) preferred
• Practical experience delivering cloud native software products using a services like AWS, Azure or GCP
• Familiarity with IT systems architecture and connectivity
• Experience working with REST APIs (JSON, XML)
• Understanding of working with the Salesforce platform, workflows and/ architecture.
• A solid grasp of relational database technologies
• Influence Product Features/Roadmap – Assist in the identification of new product features and feature gaps. Collaborate with product managers and executive sponsors to influence product roadmaps and champion marquee and strategic enterprise account needs.
• Optionally, for the right candidate, start building a solutions team to help scale our ability to expand customers and make them successful
• Intellectual curiosity and a team-first philosophy are MUST HAVES!
  
• Ability to work out of our Boston HQ approximately one day per week.
• A knack for having fun

About LinkSquares

LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places toWork in 2022” by the Boston Business Journal and BuiltIn Boston. We’ve built an end-to-end AI-poweredContract Lifecycle Management (CLM) SaaS product suite used by some of the world’s most prominent companies (Fitbit, Igloo, DraftKings, Cogito, and even the Boston Celtics). 

Contracts are the lifeblood of business and power everything from revenue, obligations, financing activities, and reporting. At LinkSquares, our AI-powered, end-to-end contract management and analytics platform takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal teams save time, cut costs, and improve business outcomes. We are a 300 + person company headquartered in downtown Boston.

Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more.

LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual’s sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.