About us
At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.
Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, Stamps.com, ShipEngine, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
The Vice President of Strategic Insights is responsible for delivering high-impact strategic insights for a global, multi-product, SaaS company.
This is a hybrid role in Austin, Texas (Tuesday, Wednesday, Thursday in office).
- Bachelor’s degree required, MBA or advanced degree preferred
- Ability to gather data from the market and customers to analytically determine business priorities
- Ability to work across multiple teams to ensure end results
- Ability to work in a fast-paced environment
- Strategic Thinking
- Demonstrates a clear understanding of how changes in competitors, clients, regulatory decisions and market segments affect Auctane‘s business.
- Translates broad corporate strategies into clear, specific objectives and plans.
- Creates plans that address specific business objectives or challenges.
- Think two - three years ahead.
- Team Building and Leadership
- Proven success at building, developing, inspiring, and retaining a high-performing team of competitive minded professionals in a fast-paced, collaborative global environment. Systematically develops employees through stretch assignments with specific development goals.
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Additional Management Responsibilities:
- Performance Management: setting and managing goals, on-going coaching, corrective action, annual reviews, rewards/recognition, and team/individual development
- Employee Life Cycle Management: headcount forecasting, job descriptions, recruiting/hiring, termination
- Governance: ensuring compliance to company policy/practice (e.g. attendance, behavior, workplace attire), ensuring compliance to employment law (e.g. time keeping, anti-harassment and diversity)
- Leadership: ensures availability to staff, team building, building rapport with individuals, encouraging strong collaborative relationships between individuals and departments, facilitating a healthy work/life mix, solicits and applies feedback (internal and external to team), self-improvement as a leader/manager of people
- Culture Ambassador: proactively demonstrate and cultivate a culture of cooperative collaboration, strong work ethic, solutions-orientation, quality focus, results-orientation, relaxed/enjoyable atmosphere, team- and individual- celebration, and company/product pride
Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)
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