The Human Resources Specialist will support the Global HR Manager for Total Rewards and Compensation in designing, implementing, and management of the company’s total global rewards programs, including compensation, benefits, wellness, and recognition initiatives. The role involves handling HR operations, ensuring data integrity, and providing excellent customer service to internal and external stakeholders.
Essential Duties and Responsibilities:
- Total Rewards Strategy:
- Develop and implement total rewards strategies that attract, retain, and motivate employees.
- Conduct market research and analysis to ensure competitive compensation and benefits offerings.
- Employee Wellness Programs:
- Design and promote wellness programs aimed at improving employee health and well-being.
- Monitor and assess the effectiveness of wellness initiatives and make necessary adjustments.
- Benefits Administration:
- Assist in the administration of global employee benefits programs, including health insurance, retirement plans, and other benefits.
- Ensure accurate enrollment and changes in employee benefits.
- Address and resolve employee inquiries related to benefits, providing guidance and support.
- Coordinate with benefits providers to ensure seamless service and resolve any issues.
- Conduct benefits orientation sessions for new employees and provide ongoing benefits education.
- Provide coaching and support to various sites
- Compliance and Reporting:
- Ensure all benefits programs comply with legal requirements.
- Review and respond to unemployment claims, verifying validity and disputing as needed.
- Ensure the accuracy and integrity of employee records and data.
- Respond to employment verification requests in a timely manner.
- Customer Service:
- Provide customer service support to internal and external customers as needed.
- Communicate employee changes, new hires, and terminations to relevant departments, including Finance, IT, and Administration.
- Communication and Education:
- Create and distribute communications related to total rewards programs.
- Conduct training sessions and informational meetings to educate employees about their benefits and compensation options.
Required Skills and Experience:
- Ability to prioritize multiple projects and work within deadlines.
- Strong interpersonal skills with the ability to communicate effectively at all levels of the business.
- Strong understanding of compensation and benefits principles, practices, and regulations.
- Excellent analytical, problem-solving, and decision-making skills.
- Proficiency in HRIS and other relevant software.
- Organized, detail-oriented, and process-oriented.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Ability to speak Spanish is strongly preferred.
Required Qualifications:
- Bachelor’s degree or 2 years post-secondary with two additional years of direct experience
- Confident in the Microsoft suite program