Full-Time

Housekeeping Manager

All Accor

All Accor

10,001+ employees

Global hotel management, franchising, loyalty program

Compensation Overview

€30k - €40k/yr

Rome, Metropolitan City of Rome Capital, Italy

In Person

Category
Cleaning & Custodial Services (1)
Required Skills
Customer Service

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Requirements
  • Experience as a Housekeeping Manager or Assistant Housekeeping Manager in a hotel property.
  • Knowledge of housekeeping department operating standards.
  • Experience managing and coordinating teams.
  • Ability to organize, plan, and control costs.
  • Good knowledge of common computer tools.
  • Knowledge of English; additional languages are a plus.
  • Leadership, problem-solving, and customer orientation.
Responsibilities
  • Coordinate and organize all housekeeping department activities while ensuring high quality standards.
  • Inspect guest rooms, common areas, and back-office areas to ensure they remain impeccable and comply with Mama Shelter standards.
  • Manage and control uniforms for all hotel staff.
  • Supervise and organize the Lost and Found service.
  • Continuously monitor operating standards and identify improvement opportunities.
  • Coordinate with the outsourcing company to ensure service quality and effective collaboration.
  • Train, motivate, and support the team’s professional development, organizing training sessions and ensuring completion of mandatory programs.
  • Create a positive, inclusive, and safe work environment.
  • Handle guest complaints quickly and professionally using problem-solving skills.
  • Collaborate daily with Front Office, Maintenance, Food and Beverage, and other departments to ensure an excellent guest experience.
Desired Qualifications
  • Additional languages beyond English are considered a plus.

Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.

Company Size

10,001+

Company Stage

IPO

Headquarters

Issy-les-Moulineaux, France

Founded

1967

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Simplify Jobs

Simplify's Take

What believers are saying

  • H1 2026 revenue rose 3.0% and EBITDA climbed 6.5% at constant currency.
  • Pipeline reached 268,000 rooms by June 2026, supporting openings through 2027.
  • Share buybacks totaled €450 million in 2026, signaling strong free cash flow confidence.

What critics are saying

  • Grizzly Research’s March 2026 trafficking allegations triggered an internal investigation and reputational damage.
  • Middle East disruption cut Q2 2026 performance, especially UAE Lifestyle revenues, until conflict eases.
  • If Essendi regulatory approvals stall, Accor loses planned cash returns and strategic simplification.

What makes All Accor unique

  • Accor’s asset-light franchise model deepened with Essendi disposal agreed July 23, 2026.
  • H1 2026 revenue diversification across Premium, Midscale, Economy and Luxury cushioned Middle East shocks.
  • The H World loyalty tie-up, phased through 2026, expands cross-border member demand.

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Benefits

Employee Discounts

Professional Development Budget

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