Operational Excellence Manager

Manager, Operational Excellence

A day in the life 

Are you passionate about driving innovation and operational excellence? Join our global team as a Manager, Operational Excellence, where you'll implement cutting-edge Lean and Change Management methodologies, spearhead cross-functional initiatives, and explore emerging technologies like AI and automation to optimize efficiency. You'll play a key role in shaping strategic operations, managing impactful projects, and fostering a culture of adaptability and continuous improvement that delivers measurable results.

Key responsibilities include: 

 Lean & Process Improvement:

• Implement Lean methodologies to drive process optimization and operational efficiency across multipledepartments.

• Facilitate value stream mapping, root cause analysis, and other Lean tools to identify inefficiencies and areasfor improvement.

• Partner with cross-functional teams to drive continuous improvement initiatives and ensure alignment withbusiness objectives.

• Lead kaizen events and coach teams on Lean principles to cultivate a culture of ongoing process refinement.

Operational Strategy & Execution:

• Support senior leadership in executing operational strategies that improve key performance metrics, enhancecustomer value and drive long-term business growth.

• Use data analysis to uncover process inefficiencies and develop actionable insights to improve businessoutcomes.

• Explore the integration of new technologies, including automation and AI, to further streamline processes andincrease operational agility.

• Drive the progress and impact of improvement initiatives, ensuring they deliver measurable business results.

• Flexibly assume project management responsibilities as needed to ensure seamless execution of initiatives,including timeline management, stakeholder coordination, and deliverable tracking

Change Management:

• Lead change management initiatives to ensure smooth adoption of new processes, tools, and technologieswithin the organization.

• Develop and execute change management plans, including communication strategies, training, andstakeholder engagement to support successful project implementations.

• Collaborate with leadership to assess the impact of changes, identify resistance points, and create actionablemitigation strategies.

• Serve as a change agent, fostering a culture of adaptability and continuous improvement across all levels of thebusiness.

Building blocks for success

Required:

• 5+ years exposure to process improvement methodologies suchas Lean or Six Sigma, with the ability to contribute tocontinuous improvement initiatives.

• Demonstrated ability to lead change management initiatives, includingstakeholder engagement, communication, and training.

• Demonstrated ability to leverage data analytics to identify trends,solve complex problems, and drive informed decision-making.

• Excellent communication and collaboration skills withthe ability to work effectively across multiple teams anddepartments.

• Demonstrated professionalism, teamwork, and the ability to navigate ambiguity while creating clarity for project teams.

Preferred:

• Bachelor’s degree in Business Operations, Industrial Engineering, or a related field.

• Lean Six Sigma Green Belt certification or equivalent.

• Change Management certification.

• Experience leading kaizen events and facilitating process improvement workshops.

Hiring Salary Range of: $117,000 - $146,000. Salary and whole compensation package (bonus target) to be determined by the candidate’s location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.