Full-Time

L1 Technical Support Consultant

Confirmed live in the last 24 hours

AppZen

AppZen

201-500 employees

Automates financial processes using AI

No salary listed

Entry, Junior

Pune, Maharashtra, India

Hybrid position requires some in-office presence.

Category
IT Support
IT & Security
Required Skills
Customer Service
Requirements
  • Exceptional written and verbal communication skills.
  • Humble and Friendly personality with an open and honest communication style.
  • Ability to understand our business applications quickly with little hands-on training.
  • Ready to work in rotational shift as per business need.
  • Ready to work in long time Night Shift as per business need with 24*5 rotation shift environment.
Responsibilities
  • Provide a positive, personalized experience via email, live chat, and phone to each customer who reaches out.
  • Identify, troubleshoot and resolve Tier 1 issues.
  • Communicate suggested product improvements to the development team.

AppZen automates financial processes for businesses using artificial intelligence. It offers three main services: an Accounts Payable solution that automates invoice entry and matches them with general ledger codes and purchase orders, a Travel and Expense tool that analyzes receipts to ensure compliance and speed up reimbursements, and a card monitoring service that tracks real-time card usage to detect fraud. AppZen operates on a software-as-a-service model, allowing easy integration with existing systems and promising a quick return on investment. The company's goal is to enhance efficiency and compliance in financial operations while reducing the need for additional staff.

Company Size

201-500

Company Stage

Series C

Total Funding

$101M

Headquarters

San Jose, California

Founded

2012

Simplify Jobs

Simplify's Take

What believers are saying

  • Generative AI in AppZen Inbox boosts AP automation, reducing manual tasks.
  • Strategic partnerships expand AppZen's market reach and service offerings.
  • AI integration in expense management improves compliance and fraud detection.

What critics are saying

  • Emerging fintech startups may erode AppZen's market share.
  • Economic downturns could reduce enterprise spending on SaaS solutions.
  • Data privacy regulations pose challenges in handling sensitive financial data.

What makes AppZen unique

  • AppZen uses AI to automate financial processes, enhancing efficiency and compliance.
  • The platform integrates with existing systems, minimizing IT effort for clients.
  • AppZen's SaaS model offers quick ROI, appealing to cost-conscious enterprises.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

Paid Parental Leave

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Shared Services Link
Oct 24th, 2024
JAGGAER Announces Strategic Partnership with AppZen to Deliver AI-powered Invoice Automation

JAGGAER, a provider of enterprise procurement and supplier collaboration tools, has announced a strategic partnership with AppZen, a provider of AI-powered finance automation.

The HR News Network
Sep 19th, 2024
AppZen Announces Partnership with Intecrowd to Enhance Workday Services

AppZen announces partnership with Intecrowd to enhance Workday Services.

Growing Businesses in the News
Jul 27th, 2023
AppZen launches AppZen inbox, revolutionizing the AP Inbox with generative AI

AppZen launches AppZen inbox, revolutionizing the AP Inbox with generative AI.

Breaking Travel News
May 12th, 2022
Amadeus partners with AppZen Inc.

Amadeus has partnered with AppZen, to offer Cytric Expense customers a seamless expense-auditing experience.

PR Newswire
Jun 24th, 2021
AppZen Inc. launched AppZen AppStore on Jun 24th 21'.

AppZen, the leader in modern Finance AI software, today announced the launch of the AppZen AppStore, which enables finance teams to easily automate universal expense reviews and approvals, to comply with company policies and regulations.