About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance (learn more about how it works). We’re backed by A+ investors and our team is world-class, literally and figuratively, as we’re all scattered around the world.

Please check out our public handbook to learn more about our culture. We encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply. If this job description resonates with you, we want to hear from you!

How we work

We love working async and this means you get to do your own schedule.

We empower ownership and proactivity and when in doubt default to action instead of waiting.

The position

This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Manager, Sales - Account Management (Existing customer expansion) joining our Global Expansion team within the Go To Market (GTM) organization. This role reports directly to the VP of Global Expansion.

Requirements

• Deep experience managing a team of quota carrying Account Managers focused on SMB and Mid Market customers
• Ability to create strategic roadmap and execute on those plans to set up the business for future growth potential across the region and team, respectively
• Experience defining, measuring, reporting and presenting core sales metrics/performance to leadership and key cross functional partners
• Proven track record of implementing strong sales rigor, including pipeline creation and management, effective deal closings, and establishing strategic client relationships
• Experience leading, hiring and developing talent distributed across countries and languages
• Ability to foster cross-functional alignment and coordination with key partners including Product, RevOps, Customer Success and Acquisition Sales
• Consistently deliver against targets - ensuring company and team goals and objectives are achieved consistently and sustainably
• Refine and evolve a scalable, measurable, and predictable process for running and growing the team
• Experience working in a fast paced and ever changing environment including startups
• Experience with tools used for successfully performing the SMB Account Management function along with Salesforce knowledge
• Writes and speaks fluent English - another language would be a plus
• Experience working remotely is a plus

Key responsibilities

• Responsible for meeting and exceeding Account Management team business goals while developing and supporting your direct reports
• Create and demonstrate sales behaviors and processes to ensure the success of your team as well as the broader business
• Coach and empower your team members to succeed within their existing role and grow towards their desired career path
• Ability to build strategic roadmap and execute robust initiatives to implement that plan
• Identify and execute areas of improvement to streamline and accelerate the success of Remote’s customers
• Partner with key cross functional partners to iterate on a successful GTM strategy
• Lead and support Strategic and Senior Account Managers in prioritizing accounts, establishing consistent sales metrics, forecast hygiene and accuracy
• Consistently demonstrate results by engaging with clients and team members, respectively to close deals and ensure long term strategic growth
• Provide guidance on tools used to facilitate the sales cycle with an understanding of how they work together to achieve our needs for growth as well as improvement
• Understand the Customer Profiles and Business Models to help prioritize SMB opportunities for consistent and repeatable results for the customers and the business
• Provide weekly and quarterly reporting on opportunity statistics, pipeline and advancement, wins and losses, and opportunities for improvement
• Proven track record of excellent leadership skills (we lead, not manage)

Remote Compensation Philosophy

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is Base $172,800 USD - $194,400 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Benefits

You can learn more about the benefits we’re offering to all internal employees at Remote by visiting our public Benefits & Perks Handbook page.

Practicals

• You’ll report to: VP, Global Expansion
• Team: Global Expansion
• Location: AMER
• Start date: As soon as possible

Application process

1. (async) Profile review
2. Interview with recruiter
3. Interview with future manager
4. Interview with Manager peer
5. Interview with CRO
6. Prior employment verification check(s)
7. (async) Offer

How to apply

Please fill out the form below and upload your CV with a PDF format. See how to convert your CV to PDF here. Thank you!

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