Full-Time

Mortgage Area Sales Manager

Confirmed live in the last 24 hours

Fifth Third Bank

Fifth Third Bank

10,001+ employees

Provides banking, loans, and wealth management services

Social Impact
Financial Services

Mid, Senior

East Lansing, MI, USA

Category
Real Estate
Real Estate Finance
Sales & Account Management
Required Skills
Sales
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • High school diploma or GED equivalent. Two/Four-year college degree preferred.
  • 2-4 years residential mortgage sales experience required.
  • In-depth knowledge of conventional, government, and portfolio guidelines.
  • Previous management experience preferred.
  • Knowledge of residential mortgage processing, underwriting and closing procedures.
  • Knowledge of federal lending regulations governing real estate lending.
  • Demonstrated leadership, organizational, teamwork, and customer service skills.
  • Must lead by example and have a high level of integrity.
  • Ability to analyze policies, procedures, and guidelines in a way that maximizes productivity but protects the level of risk desired.
  • In-depth sales technique/sales coaching skills.
  • Strong desire to excel in a competitive environment.
  • Strong interpersonal and communication skills.
  • Strong analytical and problem-solving skills are required.
  • Excellent verbal, written, presentation, people, and diplomacy skills are required.
  • Ability to multi-task and to be flexible.
  • PC proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint). Experience with Mortgage origination systems and automated decisioning tools required.
  • Ability to motivate team, work independently, manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Responsibilities
  • Develop and foster referral source relationships (realtors, builders, professional and personal contacts, etc.).
  • Develop a sales culture and sales focused environment within team.
  • Develop and foster relationships with Financial Center personnel to build business and referrals.
  • Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
  • Manage a team of at least 5 MLOs.
  • Manage personal and team production via local and Bancorp reporting and KPIs.
  • Hold business plan reviews with sales team.
  • Build strategic and tactical plans for driving volume growth in assigned area.
  • Participate in sales calls with MLOs.
  • Assist departmental management in identifying possible improvements in systems and procedures.
  • Ensure that MLOs provide a high level of customer service to external customers based on Gallup customer engagement data. Actively participate in ongoing efforts to continually improve customer service for both internal and external customers.
  • Monitor compliance issues, including that all loan originators attend required meetings and are in compliance with state and federal regulation, as well as policies and procedures set by the bank.
  • Monitor quality levels of loan originators to insure adherence to standards.
  • Serve as an intermediary for loan issues with processing manager and underwriting manager.
  • Perform Human Resource tasks for the team, such as exception time reporting, performance reviews, coaching, performance management, commission administration and identifying training issues.
  • Recruit, hire, and train new loan officers.

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Company Stage

IPO

Total Funding

N/A

Headquarters

Cincinnati, Ohio

Founded

1858

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for digital banking boosts Fifth Third Bank's online service offerings.
  • Partnerships with fintech enhance technological capabilities and customer experience.
  • Growing interest in sustainable finance attracts environmentally conscious customers.

What critics are saying

  • Rising interest rates may decrease demand for loans and mortgages.
  • Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.
  • Sophisticated cybersecurity threats pose risks to customer data and trust.

What makes Fifth Third Bank unique

  • Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.
  • The bank emphasizes community engagement and financial education for client empowerment.
  • It provides a wide range of insurance products, including life, health, and disability.

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Benefits

Health Insurance

Paid Sick Leave

Paid Holidays

Performance Bonus

Flexible Work Hours