Louisiana State University of Alexandria is a publicly supported institution that provides undergraduate level college education to the citizens of Central Louisiana. The university is a unit of the LSU System and operates under the auspices of the Louisiana Board of Regents. LSUA is located in Rapides Parish.
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Job Posting Title:
Financial Aid Administrator
Position Type:
Professional / Unclassified
Department:
LSUA ASA - Financial Aid - Administration (Meagan Brooke Chatelain (00000718))
Work Location:
LSU - Alexandria
Pay Grade:
Professional
Job Description:
DEPARTMENT:Financial Aid
POSITION TITLE:Financial Aid Counselor
SUPERVISOR:Assistant Director of Financial Aid
SUMMARY: Within a centralized financial aid services environment, evaluates, approves, and awards financial aid to students in accordance with federal, state, and university regulations, policies, and operating guidelines. Assesses financial needs of students, and advises students and parents regarding financial aid options, processes, and requirements. Participates as appropriate in systems/procedures planning and management; implements and coordinates specific individual programs and/or assignments, in accordance with the overall objectives of the department.
RESPONSIBILITIES/JOB DUTIES:
·Analyzes and evaluates financial viability of students and families, and provides advice and counsel regarding available financial aid opportunities, eligibility requirements, and the application process.
·Reviews and assesses eligibility of applications for financial aid; exercises professional judgment to determine whether adjustments should be made.
·Responds to inquiries and researches and resolves problems related to transactions handled by the unit; serves as liaison with other constituencies in the resolution of day-to-day administrative and operational issues.
·Provide information, in person, on the telephone, and email, to students, prospective students, and families regarding student financial aid.
·Serves as a liaison with state, federal, tribal, and other agencies; keeps abreast of student assistance opportunities and program regulations.
·Assist with the collection, management, and reporting of data in accordance with the objectives of the position; participates in the development and implementation of data management systems and procedures, as appropriate.
·Assist with the implementation, coordination, and possible oversight of one or more specific administrative programs and/or service areas, as assigned.
·Trains and serves as an operational resource to other staff and/or students, as appropriate; may supervise student employees or lower-level staff.
·Assist with workshops and/or presentations to students, parents, and/or other interested parties on financial aid policy and procedural issues.
·Performs miscellaneous job-related duties as assigned.
REQUIRED QUALIFICATIONS:
·Bachelor’s degree or at least 3 years financial aid experience
·Strong interpersonal, written and verbal communication skills
·Working knowledge or better of Microsoft Office Suite
PREFERRED QUALIFICATIONS:
·Prior experience in financial aid
OFFICE HOURS: Eight (8) hours per day, Monday –Friday 40 hours a week. Additional hours worked as needed.
LOCATION: Abrams Hall
Additional Job Description:
Competencies:
None
Special Instructions:
Application Instructions:
Please attach a Resume/CV, a cover letter, 3 references and unofficial transcripts. Official transcripts will be required upon hire
Background check is required for hire.
Questions or concerns about your application should be directed to LSUA Human Resources at 318-473-6401 or
[email protected].
Please attach all transcripts to your application for proof of education.
Posting Date:
September 16, 2025
Closing Date (Open Until Filled if No Date Specified):
Additional Position Information:
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSUA offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
Essential Position (Y/N):
LSUA is an Equal Opportunity Employer.
HCM Contact Information:
Questions or concerns can be directed to the LSU Human Resources Management Office at 318-473-6401 or emailed [email protected]
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