Job Description
Our Company is a global biopharmaceutical leader with a diverse portfolio of prescription medicines, oncology, vaccines and animal health products.
We are driven by our purpose to develop and deliver innovative products that save and improve lives. With employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world’s biggest investors in Research & Development.
The vision for the Global Workplace and Enterprise Services organization based in Pennsylvania is to improve patient’s lives by providing world-class facility services & solutions that enable innovative research, medicines, & vaccines. Our Company’s Production Systems is an integrated production system for how we design, manage, and continuously improve our operations and supporting business processes, enabled through the development of our people.
Under the supervision of the Director – Process Excellence & Strategy Operations, this position will be responsible for driving improvement in the operating systems, management systems, and mindsets, behaviors and capabilities of Pennsylvania Global Workplace and Enterprise Services.
Responsibilities include but are not limited to:
Identify, prioritize, and champion digital solutions to improve process efficiency, reduce process variability, and eliminate waste.
Develop realization metrics, track realization, report realization, and ensure execution of project/program is delivering business realization goals.
Communicate and upskill both technical and non-technical stakeholders, explaining complex data in a clear and concise manner.
Lead and work with department stakeholders and outside vendors to develop a digital program and upskill users on new processes.
Author operating procedures, business flow summaries, and job aides to standardize digital solutions governance program.
Work with leadership to gain the appropriate level of sponsorship to bring business requirements and improvements into digital solutions that are governed, documented, and have a plan life cycle.
Manage relationships with key clients/customers and work with IT, our Research & Development Division, and our Manufacturing Division representatives to develop and support strategic initiatives
Education:
Bachelor’s degree in computer science, Math, or Engineering and relevant industry experience
Required Experience and Skills:
A minimum of 3 years of Lean program management working experience
Fluency in Microsoft 365 solutions, specifically Power platform.
Experience in Business Intelligence (BI) technologies and database management systems
Strong Communication and relationship building skills to fit with leadership team and support staff
Energetic self-starter with demonstrated ability to thrive and lead in a complex and ambiguous environment of a global matrixed organization
Experience in finding learning solutions – content, programs, facilitators, etc.
Technical problem-solving abilities.
Preferred Experience and Skills:
Lean Six Sigma certifications; e.g. Greenbelt
Knowledge of SQL and relational databases
Experience in running workshops to align people, improve processes and define technology solutions.
Preferred experience within a biopharmaceutical laboratory / facilities environment
Experience in developing SDLC requirements
Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.
NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers’ Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights
EEOC GINA Supplement
Pay Transparency Nondiscrimination
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
No Travel Required
Flexible Work Arrangements:
Not Applicable
Shift:
1st - Day
Valid Driving License:
No
Hazardous Material(s):
n/a
Job Posting End Date:
01/24/2025
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
