Industrial Engineer Manager

Responsibilities

• Identify cross-functional process gaps and coordinate teams to develop solutions, improve customer experience, and reduce cost.
• Collaborate with cross-functional teams, including Treasury, Capital Markets, Revenue Management, Accounting, Operations, Dealer Support, Fulfillment, Software & Business Technology, and Sales teams, to identify opportunities for process optimization and SLA reduction.
• Provide data analytics and recommendations based on process improvements.
• Maintain metrics to track performance against key operational goals.
• Identify technology enhancements that integrate emerging technologies and tools to enhance operational performance and system integration across processes.
• Collaborate with the operational excellence and process improvement team to identify and implement lean methodologies to further enhance operational efficiency and service.
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Minimum Requirements

• Bachelor’s Degree in Industrial Engineering, Process Engineering, Operations, Supply Chain, Logistics, or a related field
• 5+ years relevant experience in work measurement experience in industrial engineering, operations, or manufacturing
• 3+ years lean experience
• Proven experience as an Industrial Engineer or in a similar role
• Strong knowledge of industrial engineering principles, work measurement techniques, and process improvement methodologies
• Excellent analytical and problem-solving skills with strong attention to detail and the ability to identify inefficiencies and develop practical solutions.
• Strong analytical and problem-solving skills, with highly developed attention to detail
• Excellent verbal and written communication skills

Preferred Qualifications

• Experience in energy industry a plus (solar, wholesale or retail electricity)

Additional Knowledge, Skills, and Abilities

• Ability to organize and prioritize individual workload to meet required deadlines
• Ability to work as part of a team in a matrix environment
 

Physical Requirements

• Extended periods of time working at computer workstation
• Schedule needs are flexible with business needs, occasionally requiring weekend and/or travel

Benefits

• Sunnova offers a generous employee reward package that includes:
• Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
• Competitive compensation & annual bonus
• Paid time off, including 10 holidays and Paid Parental Leave
• Cell phone allowance for many roles
• Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider
• Complimentary garage parking in Houston