Project Coordinator

Job Description

• Manage end to end learner enrollment process and tracking, answering inquiries, reviewing enrolment reporting, sending follow-ups to learners to register

• Create learning cohorts for markets in their region, based on numbers and locations of learners enrolled

• Create regional training class schedules and work with vendor to obtain reports and update schedules as needed

• Work with Executive Assistants and Conference Centers in each region to secure venues for training

• Monitor and review class status and cancellation reporting and highlight to market coordinators where classes are at risk, providing guidance around how to promote classes

• Schedule dates and book venues for key events in each market, e.g. Kick Off sessions, Share & Learn sessions, etc. 

• Notify Coordinators and provide support materials

• Create and maintain status reports to track dates and progress of all learning cohorts in their region

• Attend regular status calls with Learning Path Lead and other Regional Coordinators, to update on progress

• Hold calls with Coordinators to brief them on the program, their role and discuss cohort progress 

• Send communications to learners advising upcoming cohort activities 

• Act as a single point of contact for all market coordinators, deployment leads and Learning Path participants in their region, in relation to training schedule, class requests, attendance questions/cancellations/issues, monitoring and responding to a dedicated email in-box on a daily basis 

• Understand end user experience and navigate course information/ processes in the Learning Management System, providing the right advice/guidance to learners 

• Create dashboard reporting to update the business on cohort statistics, impact, feedback 

• Support quarterly tracking of costs against allocated business budgets for People Leader Learning Paths 

Qualifications: 

• A professional individual, with the ability and desire to learn quickly.

Qualifications

Key skills include: 

• Experience or exposure to training & development initiatives. 

• Highly organized and able to juggle competing priorities in parallel and manage to deadlines/milestones. 

• Attention to detail and ability to think end to end is essential. 

• Flexible and resilient. Able to balance customer/client needs with the need for global standardized processes. 

• Applies sound judgment and escalates appropriately. 

• Customer/client focused. 

• Strong administration, planning and execution skills on a broad/global scale. 

• Excellent relationship and team player skills.

• Strong written and verbal communication skills 

• Proactive, responsive and thorough in follow-through 

• Technology savvy – in particular highly proficient with Microsoft Excel (v-lookups and advanced pivot tables) and ideally familiar with learning management systems.

Additional Information

To schedule an interview, please contact:

Vishwas Jaggi

973-475-7482