Epic Senior Analyst

The UHealth-University of Miami Health System IT Department has an opportunity for a full-time Epic Senior Analyst - Professional Billing.

The Epic Senior Analyst Professional Billing assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues.

Core Responsibilities:                                                                                                  

• Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.

• Serves as a primary support contact for application end‐users.

• Initiates the design, development, implementation, and maintenance of the application.

• Initiates all phases of testing and the documentation of workflow design.

• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.

• Initiates the identification of issues and guides the work to resolve them.

• Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.

• Collaborates with trainers on application changes and new features to develop documentation and training strategies.

• Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.

• Participates in on-call rotations and support and attend and participates in, applicable committees.

• Maintains regular communication with team members, including participating in weekly project team meetings.

• Reviews the status of projects and issues on an ongoing basis with leadership.

• Remains knowledgeable about UHealth’s policies, procedures, and business operations.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

• Understanding of revenue cycle management or experience with billing operations

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:                                                                                                         

• Bachelor’s degree in relevant field

• Certification in relevant specialty or field

• Minimum 5 years of relevant experience

• Ability to work evenings, nights, and weekends as necessary.

• Proficiency in computer software (i.e. Microsoft Office).

• Ability to recognize, analyze, and solve a variety of problems.

• Ability to communicate effectively in both oral and written form.

• Ability to lead, motivate, develop and train others.

• Ability to logically examine, and interpret information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

• Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner

• Ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible

Any appropriate combination of relevant education, experience and/or certifications may be considered.