Full-Time
Technical Customer Associate
Posted on 6/10/2025
Veolia
10,001+ employees
Water, waste, and energy management solutions
No salary listed
Junior, Mid
Tallahassee, FL, USA
- High School diploma or General Educational Development (GED) required
- Associate’s degree or related discipline preferred
- Prior work experience of 1 to 3 years in the hazardous waste or related Industry preferred
- Ability to create & prepare reports as necessary
- Strong team player
- Excellent interpersonal and communication skills
- Time management: the ability to organize and manage multiple deadlines
- Strong customer orientation
- Computer proficient
- Answer customer inquiries on a variety of issues pertaining to waste disposal options, pricing, profiling, contracts, and regulations efficiently and effectively.
- Process incoming waste profile sheets for accuracy and forward to appropriate destination indicating disposal methodologies for approval and resolve any discrepancies.
- Enter a variety of information into the appropriate system programs to include profile information, approval decisions, and confirmation letters.
- Respond to calls with respect to waste pickup and scheduling by informing appropriate personnel with dates, customer, and scheduling data.
- Review billing packets for accurate coding data and confirm codes to match contracted pricing. Modify pricing information if incorrect in system. Follow up with a collection of open AR.
- Make sales calls on established customers to provide additional services or maintain current customer base.
- Assist VES-TS personnel in determining existing contract specifications, pricing, options, regulations, etc. to better service customer & internal needs and service level. Preparation of customer quotations.
- Process Certificate of Tracking (COT)/Certificate of Destruction (COD) requests within geography.
- Other duties as assigned
- Associate’s degree or related discipline preferred
- Prior work experience of 1 to 3 years in the hazardous waste or related Industry preferred
Veolia focuses on ecological transformation by providing solutions for water, waste, and energy management. The company operates in three main areas: ensuring access to resources, preserving existing resources, and replenishing them. Veolia's services include supplying drinking water to 79 million people and wastewater services to 61 million people, as well as producing energy and treating waste. In 2021, they generated nearly 48 million megawatt hours of energy and managed 48 million metric tons of waste. What sets Veolia apart from its competitors is its comprehensive approach to resource management and its commitment to sustainability on a global scale. The company's goal is to lead the way in ecological transformation, making a significant impact on environmental preservation and resource management.
Company Size
10,001+
Company Stage
IPO
Headquarters
Aubervilliers, France
Founded
1853
Simplify's Take
What believers are saying
- Veolia's €800M investment from Bpifrance supports sustainable value creation.
- Camden contract extension boosts Veolia's electric vehicle fleet and operational efficiency.
- CriteriaCaixa's €1B investment aligns with Veolia's GreenUp program and strategic growth.
What critics are saying
- Veolia faces competition from companies investing in electric vehicle technology.
- Orontide acquisition exposes Veolia to volatile mining and oil sectors.
- Brazil expansion may face regulatory challenges and political instability.
What makes Veolia unique
- Veolia's GreenUp strategy enhances its industrial service capabilities globally.
- The acquisition of Orontide strengthens Veolia's presence in the mining and maritime sectors.
- Veolia's integration of AI optimizes operations in waste, water, and energy management.
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Benefits
Paid Vacation
Paid Sick Leave
Phone/Internet Stipend
Company News
New success on bond markets: Veolia raises 1.5 billion euros in two tranches
Veolia has secured an eight-year extension to its recycling and waste contract with Camden Council from April 2025.In the first month of the extended contract, 10 new electric vehicles have already taken to the streets of the borough.Veolia will build upon eight years of successful operations in Camden to deliver recycling and waste collections for both households and commercial businesses as well as street-cleansing operations across the borough, including locations such as Bloomsbury, Camden Town, King’s Cross and Hampstead.As a part of the contract extension, Camden Council, in partnership with Veolia, will be introducing an electric fleet, including 14 new electric collection vehicles.Infrastructure will be developed at Veolia’s Alperton depot, where the vehicles are housed, to facilitate an expansion of the electric fleet in the future. The cleaner and quieter collection services will improve air quality, reducing nitrogen oxide (NOX) and carbon monoxide (CO) emissions across the borough, the contract said.Recycling and waste collection routes have been updated to maximize the efficiency of the service and further reduce emissions. This includes garden waste rounds, with collection routes altered to cover one geographical zone each day, limiting the distance travelled and reducing fuel consumption.Street-cleansing services have also seen increased investment from Camden Council, with three Electric Assisted Vehicle bikes introduced to deliver more efficient operations in narrow urban streets and pedestrianized areas of the borough.“I am very pleased to continue our partnership with Camden Council, building on our successful track record of delivering essential recycling and waste collection and street-cleansing services in the borough,” said Pascal Hauret, managing director for municipal at Veolia. “This contract extension demonstrates our shared commitment to innovation and ecological transformation, particularly through the introduction of electric vehicles and the focus on improving operational efficiency. Together, we’re making significant strides in improving air quality across the borough and supporting Camden’s journey toward carbon neutrality by 2030.’’
Veolia ANZ has acquired Orontide, an engineering and asset maintenance service provider in Western Australia, as part of its global GreenUp strategy. This acquisition aims to enhance Veolia’s industrial service capabilities by integrating Orontide’s expertise in machining, fabrication, fitting and assembly, and asset preservation with Veolia’s environmental solutions. Orontide has a 45-year history in engineering services and a strong presence in the mining, maritime, and oil and gas sectors.
Veolia, the global leader in resource management in the waste, energy and water sectors, has announced a major expansion in Brazil with the acquisition of pr...
Bpifrance and its Lac1 fund have invested €800 million in Veolia, a global leader in ecological transformation, as part of a shareholder agreement. This investment will include a Bpifrance representative joining Veolia's Board of Directors. The move aligns with Lac1's strategy to support French multinationals with high growth potential. Veolia's CEO, Estelle Brachlianoff, welcomed Bpifrance as a strategic long-term shareholder, enhancing the company's shareholder base and sustainable value creation.