Head of Quality

About the Role:

Wing is looking for a Head of Quality Engineering to join our Quality Manufacturing Team based in Palo Alto, California. The ideal candidate has a proven quality team management experience, demonstrated knowledge of industry best practices in product quality and supplier quality, and the ability to deliver results as part of a dynamic, cross-functional team.

What You’ll Do: 

• Own quality function from supplier quality to CM’s manufacturing quality, field/customer quality experience will be a plus
• Mentor quality team members, and engage with leadership as focal point for escalations
• Manage quality team performance, develop team members
• Manage product lifecycle from quality perspective from NPI to mass production for all projects
• Manage CM’s and component supplier’s manufacturing quality performance
• Manage quality escalations working closely with other functional teams
• Drive CM and suppliers for continuous improvement
• Identify potential suppliers, audit their quality system, and assess their manufacturing processes by applying knowledge of materials, product design, manufacturing, assembly, testing etc.
• Responsible for setting and executing advanced quality plans including incoming, in process and outgoing quality checks for assemblies or components.
• Work with FAA to achieve Part21 certification (production certification), create the quality documentation as needed and implement at production sites
• Define and review specification requirements for fit, function, and reliability by working together with Wing Mechanical Engineering, Hardware Engineering and reliability team
• Coordinate with contributing groups to ensure updates are processed on schedule.
• Work with massive amounts of data and measure quality
• Initiate, recommend or provide solutions to non-compliance
• Manage CM’s SMT and assembly line qualifications in different stages of product life cycle

What You’ll Need: 

• 15+ years of experience in a quality or reliability engineering role, overseeing the product lifecycle from New Product Introduction (NPI) to high-volume manufacturing.
• 8+ years of experience in leading and managing teams.
• Bachelor's or higher degree in Mechanical Engineering, Electrical Engineering, or a closely related field; equivalent experience may be considered.
• Strong background in manufacturing, with a proven ability to develop scalable and robust processes for new products. This includes experience with process qualification, process quality control, and line qualification under tight deadlines.
• Demonstrated expertise in driving engineering requirements and implementing continuous quality improvement initiatives at both vendors and contract manufacturers.
• Excellent communication skills and the ability to interact effectively with cross-functional teams and senior management.
• Deep understanding of Geometric Dimensioning and Tolerancing (GD&T), tolerance stack-up analysis, and design principles.
• Proficient in identifying when additional support is required and taking the initiative to seek assistance.
• Hands-on experience with mechanical systems, injection molding, machining, and casting processes.
• Ability to establish and implement Statistical Process Control (SPC) systems, including process capability (Cp) and process capability index (Cpk) analysis.
• Familiarity with Design of Experiments (DOE) methodologies, statistical analysis techniques, and statistical software tools such as Minitab and JMP.
• Preferred with Six Sigma Green or Black Belt certification