As a Technical Project Manager, who is a strategic project-management professional, you will oversee and manage internal as well as client facing projects for the Decisions Customer Success and Product Engineering organizations. As a self-starter and team-player, you will have a strong talent for project coordination, stakeholder communication, process improvement, and delegation. The ideal candidate will have a sharp, analytical mind, superb communication skills, and proven ability to execute strategic initiatives in a scaling organization.

Key Objectives

Objective 1: Plan, manage, and facilitate Decisions Project delivery. 

• Chart and maintain a project plan, identifying and assigning project tasks.
• Manage a cross functional team throughout the project lifecycle, ensuring that projects are delivered successfully.
• Assist in high level process design/Interface design.
• Work to coordinate internal reviews and refinement of requirements. 
• Work with team members to remove impediments to delivery, including but not limited to identifying, then eliminating or mitigating risks to delivery. 
• Ensure quality control for all project deliverables and activities. 

Objective 2: Collaborate with Customer Success, Product Engineering, IT Ops, and Decisions Executive leadership

• Coordinate with Department leadership to gain access to resources needed for project completion.
• Plan appropriate internal communication methods, providing ongoing status updates, including health status, risks, schedule, staffing needs, etc.  
• Oversee and effectively communicate project needs ensuring alignment on expectations with delivery, timeline,  and budget. 
• Effectively communicate internal and external blockers related to projects to relevant departments within Decisions.

Specialized Experience

Minimum requirements

• Relevant Agile certifications (PSM, CSM, PSPO or equivalent experience)
• Minimum of 2 years technical project management experience
• Demonstrated application of and proven success with different project management methodologies and frameworks, management tools, analysis, and research
• Experience with creating an effective team environment, building strong relationships, negotiation, problem solving, conflict resolution, managing resources in a matrix environment, communicating and influencing effectively at all organizational levels
• Experience coaching project team members

Preferred requirements

• Prior experience in the healthcare and/or financial services industries
• At least 1 year experience within an agile SDLC environment
• Experience with PaaS/SaaS, cloud and on-prem infrastructure
• Project Management certification (PMP) a plus