Director – Strategic Initiatives

Hello Heart is seeking an exceptional, versatile strategy Director to lead our most complex and business-critical opportunities. Reporting to the Chief of Staff, you’ll act as an owner-operator — jumping into ambiguous challenges, designing solutions, and driving outcomes that accelerate growth. Whether it’s unlocking new markets, creating commercial strategies for new product lines, or scaling operational infrastructure, you’ll own high-impact initiatives from zero to one.

Key Responsibilities: 

• Drive end-to-end execution of high-impact initiatives from problem definition through implementation. Build clear project plans, coordinate stakeholders, and deliver measurable outcomes.
• Go deep into high-impact strategic challenges such as unlocking new markets, expanding within existing ones, or commercializing new product lines.
• Own the analytics behind the initiative you're leading in collaboration with finance, product, and go-to-market teams (e.g. market sizing, policy analysis, forecasting, and pricing)
• Break down highly complex, ambiguous business problems into structured components. Develop clear, actionable recommendations and lead the business through solution design and decision-making.
• Define success upfront. Establish and track KPIs and OKRs that are tied to the specific problem at hand. Build tools and processes to monitor progress and drive accountability.
• Operate as the owner of your initiative — driving it from strategy to execution with tight coordination, structured communication, and clear deliverables.

Qualifications:

• Master of Business Administration (MBA) required
• 7+ years of experience and experience in management consulting consulting or corporate strategy
• Demonstrated ability to independently lead cross-functional initiatives from zero to one and push through ambiguity to drive results
• Highly analytical and strong critical thinking, able to break down a complex problem into manageable pieces and generate actionable insights
• Excellent communication skills, both written and verbal, with the ability to present complex information in a clear and concise manner
• Growth mindset and flexibility is a must. Comfortable jumping into unfamiliar domains 
• Bias toward action, urgency, and taking full responsibility for delivering outcomes
• Experience working with or in a startup environment

The US base salary range for this full-time position is $175,000.00 to $220,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity or benefits.