Commercial Strategy Operations Analyst

About Lantern

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. 

About You:

• You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. 
• INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. 
• You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
• Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. 
• You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. 

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

Commercial Strategy & Operations Analyst, Network Development

Reports to:  Commercial Strategy & Operations Manager, Network Development

Location: New York City (hybrid)

Compensation: $72,000 base + 20% bonus ($86,250 OTE)

About the Team: The Commercial Strategy & Operations team supports the President and his broader go-to-market function, including sales, marketing, account management, client success, channel partners (health plans, ecosystem partners, and benefits consultants), and Network Development. The Network Development team within Commercial is responsible for growing our provider network by signing contracts with surgeons and facilities across the country, in addition to growing and maintaining existing provider relationships.    

Your Mission: We're looking for a highly analytical and process-oriented Analyst to join our Commercial Strategy & Operations team. This role is ideal for someone with 1–3 years of experience in FP&A, Revenue Operations, or other data-driven roles who thrives in a collaborative environment. You will help drive forecasting, support strategic decision-making, and deliver insights & reporting that shape the trajectory of the Network team.

Responsibilities: 

• Partnering closely with the Head of Network and field, improve forecasting accuracy by standing up a rigorous process and maintaining data reliability
• By building utilization and capacity models, shape the hiring plans to ensure Network is staffed and resourced to meet Lantern’s growth objectives
• Use Excel and SQL to analyze and report on large data sets, identify trends, and provide actionable insights as it relates to our provider network. 
• Lead and contribute to cross-functional initiatives that improve processes, data visibility, and reporting accuracy 
• Create and present reports, dashboards, and insights to leadership to identify the root cause of performance and generate action plans to correct course

Requirements:

• 1–3 years of experience in FP&A, Revenue Operations, or analytical roles (e.g., business operations, consulting, or corporate finance) 
• Advanced Excel skill; experience with SQL and data visualization tools (e.g., Tableau, Power BI) a plus 
• Strong proficiency in PowerPoint for creating executive-level presentations 
• Proven ability to manage projects, meet deadlines, and drive process improvements across teams 
• Be resilient, hard-working, and able to operate in a high-pressure, dynamic environment
• Systems-thinker with the ability to anticipate downstream effects of process and structural changes 
• Excellent interpersonal skills; able to build trust and work effectively across sales, operations, and executive teams 
• Bachelor’s degree in Finance, Economics, Business, Mathematics, or a related quantitative field 
• Experience with Salesforce.com a plus  
• Experience in healthcare or digital health a plus  

Strong Candidates Will:  Strong candidates will have 1–3 years of experience in FP&A or analytical roles, with excellent Excel, SQL, and PowerPoint skills. They're organized, systems-minded, and effective cross-functional collaborators who can translate data into actionable insights and drive process improvements. 

Benefits

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.