Irontek Member Coordinator

Description

JOIN A TEAM THAT VALUES PEOPLE 

At Hendricks Commercial Properties, we value people who value people. We believe in creating environments where communities thrive, and we encourage our team to embrace the freedom to do amazing things. We didn’t come this far to only come this far—join us in making a real impact. 

OUR COMMITMENT TO YOU 

We offer more than just a job. Our benefits include flexible work hours, Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K Match, Medical Benefits, 24/7 Online Care, Pet Insurance, and many other company perks. You’ll also enjoy working in beautifully designed offices, situated in dynamic downtown areas with access to great amenities that enhance your day-to-day experience. At Hendricks, you’ll have the opportunity to teach what you know and learn what you don’t—and community matters here. 

BE THE CEO OF YOUR JOB 

As the Irontek Member Coordinator, you are responsible for working directly with the Community Manager to achieve membership goals, enhance Irontek’s entrepreneurial ecosystem, and build a solid brand presence in the Stateline area and beyond. We are looking for an enthusiastic and self-motivated individual to join the Irontek team!

Your ability to own your work and drive success will make a direct impact on the communities we serve. 

YOUR KEY RESPONSIBILITIES 

• Work covers more than one discipline and is in-depth.
• Thoroughly understands interdependencies of role and provides guidance for entry level roles.
• Must be able to work Saturdays as needed.
• Establish a solid understanding of Irontek’s mission and be able to speak fluently about the benefit of membership and other service offerings.
• Enthusiastically greet members and guests, provide tours and answer questions about the facility
• Help onboard new members to ensure a smooth transition into the Irontek community.
• Contribute to monthly occupancy and revenue goals through support of membership growth strategies.
• Promote Irontek’s offerings by managing and updating its website, social media platforms, event calendars, and email campaigns.
• Assist in the execution of organic digital marketing initiatives.
• Help plan and staff community events, networking sessions, and open houses to drive engagement and visibility.
• Assist with other marketing and promotional activities (press releases, e-newsletters, etc.)
• Support CRM data entry, lead tracking, and sales follow-up processes in coordination with the Community Manager.
• Maintain a clean, professional environment in Irontek’s common areas and manage conference room and podcast studio reservations.
• Assist the Community Manager in streamlining internal processes and strategizing opportunities for revenue growth.
• Actively look for opportunities to improve internal processes and member satisfaction.
• Work with the Community Manager to plan and execute events that will benefit existing members, the community, and potential new members.
• Understand basic accounting principles.
• Support invoicing, account management, and basic reporting functions under the direction of the Community Manager.
• Manage the office independently if the Community Manager is out of office.

COMPENSATION 

This position offers a competitive starting salary, with opportunities for growth based on performance and tenure. Hard work matters, and we reward it. 

HCP24

Requirements

QUALIFICATIONS REQUIRED 

Education 

• High school diploma or equivalent

Experience and/or Training

• Self-motivated
• Effective time management skills
• Passion for helping the local entrepreneurial community
• Excellent written and interpersonal communication skills
• Proper phone etiquette and customer service skills.

Technology/Equipment

• Microsoft office with proficiency in Word, Excel and Power Point.

PREFERRED QUALIFICATIONS 

Technology/Equipment 

• Mailchimp/Constant Contact and/or graphic design experience

MANDATORY REQUIREMENT 

• U.S. Work Authorization

CHALLENGE ACCEPTED? 

At Hendricks Commercial Properties, we don’t just keep our word, we make an impact. If you’re ready to be the CEO of your job, embrace the freedom to do amazing things, and take your career to the next level, we’d love to have you on our team.