Technical Project Manager

About Business Unit:

At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through pioneering technology across Epsilon's platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By adopting the newest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of redefining our digital business and capturing new opportunities.

Job Summary:

We are seeking a high-impact, visionary Senior Technical Project Manager to orchestrate and drive the strategic delivery of complex, enterprise-scale network and cloud infrastructure programs. In this senior role within our delivery team, you will transcend traditional task management to serve as a technical strategist and trusted advisor—one who deeply understands the "how" behind the "what," effortlessly bridging the gap between elite engineering teams and executive business objectives.

The ideal candidate possesses an advanced technical acumen in systems, networking and cloud environments, enabling them to architect critical paths, anticipate and mitigate complex technical dependencies, and ensure global on-premises and cloud outputs perfectly align with overarching client requirements. You will play a defining role in engineering automated workflows, and instill a culture of proactive, data-driven risk management across a global, matrixed organization.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

• Drive end-to-end governance and execution of high-visibility infrastructure programs, ensuring all outputs increase business value, hit rigorous Key Performance Indicator, and meet high technical execution standards.
• Align and drive the organizational transition from legacy Waterfall models to modern Hybrid (Waterfall + Agile/DevOps) frameworks, ensuring network services are highly automated, elastic, and scalable.
• Author, implement, and champion standardized, enterprise-wide PMO governance across technical Design Teams to guarantee uniform solutioning, world-class documentation, and seamless operational hand-offs.
• Architect and embed modern PMO practices using advanced AI and automation tooling to streamline executive reporting, optimize project tracking, and reduce administrative overhead.
• Act as the primary, high-bandwidth bridge between Solution Architects, Executive Technical Management, and Key Business Stakeholders. You must possess the technical depth to challenge assumptions, validate architecture, and ensure infrastructure outputs robustly meet functional requirements.
• Map and manage complex enterprise project dependencies and critical paths, aggressively managing technical debt while ensuring large-scale infrastructure initiatives launch on schedule.
• Design and scale sophisticated, automated dashboards that provide C-suite partners and multi-functional leadership with real-time, actionable visibility into achievements, resource capacity constraints, and delivery health.
• Foster an organizational "no surprises" culture. Identify, mitigate, and blast through roadblocks early, bringing well-formulated, data-backed recommendations and strategic options to leadership when support is required.
• Masterfully navigate and influence complex professional networks across a matrixed global organization, including driving accountability with strategic vendors and leading offshore engineering resources.
• Act as a mentor and coach to mid-level and junior project managers, cultivating a high-performance culture within the PMO.

Experience & Background:

• 8+ years of dedicated IT project/program management experience, with a definitive track record of successfully spearheading massive enterprise infrastructure, cloud migration, or global technical delivery initiatives.
• Technical Proficiency in Data Networking and modern Network Security.
• 5+ years of hands-on experience leading projects involving major cloud hyperscalers (AWS, Azure, or GCP), with a heavy emphasis on delivering complex IaaS, PaaS, and hybrid-cloud cloud architecture.
• Domain Expertise in PMO governance, with extensive practical experience architecting and implementing Agile, Scrum, Kanban, or scaled hybrid methodologies in an infrastructure environment.

Education & Certifications:

• Educational Background: Bachelor’s degree or equivalent experience in Computer Science, Information Technology, Engineering, or a related technical expertise. A Master’s degree or Master of Business Administration is a strong plus.
• Highly Preferred Certifications:
• Project Management Professional (PMP) or Program Management Professional (PgMP) is highly preferred.
• Advanced Agile credentials (e.g., PMI-ACP, CSM, A-CSM, or Scaled Agile/SAFe).
• Associate or Professional-level Cloud/Networking certifications (e.g., AWS Certified Solutions Architect – Associate/Professional, Azure Solutions Architect Expert, or CCNA/CCNP) are highly desirable and will set you apart.

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Epsilon is an Equal Opportunity Employer. 
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.