Treasury Management Administrator

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Position Overview

The Treasury Management Administrator (TMA) is responsible for assisting a team of Treasury Advisors and Analysts with their daily tasks.  This includes opening commercial accounts, signature card changes, and assisting with file organization.  The TMA might interact with commercial clients at times.

Essential Job Functions

• Provides top quality service to business clients including processing documentation requests, processing account transfers, and resolving miscellaneous servicing issues.
• Serves as key bank contact for all client banking needs including providing warm internal hand-offs to other departments as needed.
• Serves as document coordinator to ensure proper documentation is gathered for new account opening, treasury agreements, signer changes, etc.
• Preparation of proposals, customer agreements and implementation documents in accordance with bank’s policies and procedures.
• Prepares agreements for Treasury Management Services:
  • Treasury Management Master Agreement, Services Request, RDC Checklist, Customer Operating Procedures, Inter-departmental implementation documentation
• Provides exceptional support to new or existing bank clients and assists internal and external contacts with service requests, inquiries, and technical issues related to specific bank and treasury management services.
• Supports Treasury Management Sales team.
• Performs operations functions related to production of treasury service offerings.
• Enhanced account analysis, monthly data gathering for new customers, services or maintenance.

Additional Responsibilities

• Assists team with special projects and assignments as requested.
• Participates in error resolution with new account on-boarding.
• Opens commercial accounts, gathers all required due diligence, obtains signed account documents and uploads documents to Onbase.
• Partners with Treasury Management operations in support of commercial client's requirements. For Commercial groups with high volume transactions and customer base, may leverage Treasury Management Commercial Team for these client needs.
• Captures and maintains customer information files and ensure files meet compliance documentation standards.

Minimum Requirements

• High school diploma (or equivalent) and two or more years of banking experience in areas of commercial or retail banking and/or loan support, or related experience; or equivalent combination of education and experience.

Competencies

• Exceptional written and verbal communication skills
• Proficient in Word, Excel, PowerPoint
• Strong organization and time management skills with excellent attention to detail and follow up
• Works well independently and on a team

Preferred, but not required

• Associate's degree or greater in related field
• Thorough knowledge of commercial TM product line preferred

Location Details

This position is considered a hybrid role.  With management approval, an incumbent may work a combination of remote and onsite work to perform the regular responsibilities of the role.  Actual schedule requirements may vary based upon business needs.  During training period, daily onsite work is required.

Compensation & Benefits

Base pay:  $53,500 - $70,000 

Old Second is committed to fair and equitable pay practices.  Pay is dependent upon the pay range and the incumbent’s knowledge, skills and experience. 

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